「We had a very frustrating experience with the check-in process. We called ahead specifically to make arrangements for our elder, made sure everything was communicated in advance, and even provided a card to cover incidentals so there would be no issues upon arrival. Despite doing everything we were told to do ahead of time, when she arrived they still were not going to allow her to check in.
It was stressful, confusing, and completely unnecessary—especially after we had already taken the proper...
「We had a very frustrating experience with the check-in process. We called ahead specifically to make arrangements for our elder, made sure everything was communicated in advance, and even provided a card to cover incidentals so there would be no issues upon arrival. Despite doing everything we were told to do ahead of time, when she arrived they still were not going to allow her to check in.
It was stressful, confusing, and completely unnecessary—especially after we had already taken the proper...
Geanette