「We had a lovely stay here. All the staff are great and the room very comfortable and clean. Breakfast was very good and plentiful. There is a large car park so that is easy. 」
「One day before my family's planned arrival, I received a call from the operator's husband to say there was no hot water and he wanted to give me the opportunity to book an alternative stay. I understood this to mean a refund would be given in this event.
It was late to book elsewhere so initially my family agreed to go regardless but as no further communication was forthcoming despite several attempts I booked elsewhere. Despite Consumer protection laws clearly establishing that accommodations...
「Lovely clean modern apartment. Just what we needed for 1 night stay, 2 Adults and 3 Children, all slept comfortably. 2 double beds in one room and a pull out double bed in the lounge area.
Only issue if you like to sleep in darkness, the bedroom goes dark well at night with the 2 double beds but the lounge area has a glass ceiling with no pull down blinds/curtains so in the summer, could be a issue. However, my 14yr slept well all night as she usually sleeps with a curtain/blind open.
Very...
「A simple hotel in the middle of Stourbridge. Rooms are adequate in size, the bed is comfortable and there's a good shower in the bathroom.
There was a problem with my room but it got sorted quickly and the staff were excellent.
Small changes in the bathroom would help - a shelf above the sink so there's somewhere to put your stuff and similarly a soap dish in the shower would be really useful.」
「My stay was extra special as it was the evening before and my wedding day evening. Me and my best friend stayed the Friday and had a lovely meal on the evening. We mentioned to our server that i was getting married in the morning and she brought out a desert with a candle saying congratulations. Was a complete surprise which made it that more special. The room was beautiful and the staff overall so lovely and welcoming. 」
「Awful area felt very unsafe
Advertised as a two bedroom apartment
Was one bed room and an awful sofa bed in the kitchen
Tv was smashed
Host unhelpful
We stayless than 30 minutes amd had to book another hotel
Seeking a full refund would not recommend 」
