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If you’re getting in late prefect hotel Has everything you need

Very comfortable mattress. Brewery restaurant had delicious steak dinner!

First stayed in Hotel Metropolitan Kawasaki in 2024, only knowing it was near the train station. Stayed again in 2025 knowing what I know now — and will certainly stay here again in the future. The property was surprisingly spacious, clean, and modern. The hotel amenities (ex. laundry room, fitness, etc.) were the icing on top. But the service is the true slice of cake here. The staff are friendly and accommodating - very approachable and polite. They didn't care that we didn't speak Japanese;...

Excellent

We are so glad we chose this hotel for our last night in Tokyo. Fantastic staff. Room was spacious with good amenities. Great bed. Blackout shades. Very quiet despite being on a busy street. Just a block away from the nearest train station, and free shuttle to the airport (Haneda).

1 min. from the underground station and 1 stop to Haneda Airport terminal 3 . Very convenient for early flight , nice italian restaurant ang good food.

Not my first time to stay at the JAL City West Wing, and it's extremely convenient if you're leaving from Haneda the next morning. It's also not a terrible choice for an affordable hotel relatively convenient to Tokyo and Yokohama. There's a free shuttle to the airport (Haneda) and the Keikyu train to Yokohama and Tokyo is nearby. The check-in is almost fully automated, so don't expect too much Japanese hospitality, but the hotel spaces and rooms are clean and comfortable.

The location near Haneda Airport was excellent. The hotel offered a great breakfast, and there were many convenience stores just a short walk away. The rooms were small, but very clean. The train station was a few minutes walk from the hotel, and the service throughout our stay was excellent.

Clean , good service and great location

They helped me to locate my lost and found, and shipped to my next hotel on COD. It was a great, friendly services. Thanks!

nice hotel

Nice

Highly recommend this hotel!

This was a well-maintained hotel with wonderful staff. The room itself was lovely and has great amenities. The 3 twin room was surprisingly spacious for 3 people. The on-premises restaurant was great too. The location is quiet and spacious which is a nice change from the surrounding metro area. It is literally next to a train station so transit is a breeze. My only real complaint is that the laundry facility was too small. There were often 2 hour lines of folks waiting to get loads...

The front desk team is super helpful and friendly, and they speak great English. The rooms are very clean and a bit more spacious than what you’d expect in a typical Japanese hotel—they even have a microwave, a mini kitchen, and a separate bathroom and toilet. You’re close to lots of restaurants, shops, and convenience stores, and Okubo Station is just a few minutes away. We’d definitely stay here again!

Right next to the train station and Shinkansen if you need to catch that.

The room was perfect for my son and I and we really love the view.

Nice, clean hotel in a good area. Rooms are small, but was plenty for me traveling solo

As many reviewers mentioned, this hotel is located about 10 minutes away from the closest metro stop (Marunouchi Line - M10 (Shinjuku Gyoemmae)). The metro stop is small, but accessible to a number of tourist attractions. The hotel is also about a 15 minute walk to the heart of Shinjuku. We loved our stay here; the onsen was a highlight after walking nearly 8-10 miles a day. We could relax, take a nice warm bath, and decompress from the tourist activities we had done that day. Additionally,...