クリーヴ コウー ホテル

「The hotel is clean and updated. There is a parking deck, which protects your vehicle from inclement weather. Breakfast is great, and they also have a light dinner with nice buffet options. All staff are friendly and helpful. Highly recommend this hotel.」

「I was pleasantly surprised by how nice the room was!! Very clean! Very comfortable bed. Nice furniture. The pool and hot tub were great. And omg I loved the breakfast bar! Super fresh and well attended to. I will be staying here again!」

「It is a great place to stay.」

「The room was Ok at first. I wasn’t the cleanest but it wasnt outright dirty either. I wouldn’t walk barefoot on the carpet - it was gross. The worst part was roaches in the bathroom. I checked out as soon as I saw them. I woke up to roaches on the bathroom counter. I packed and checked out. When I checked out the ladies were told about the roaches and all they could say is sorry. Not a place I would recommend staying. 」

「The breakfast was great, as were the staff. We misunderstood the pool amenity. The picture looks like it has an attached hot tub but it is actually a kiddie pool.」

「The photos online give the impression of a new build or a very good upgrade. Not the case. The tub was old and would fill up with water when you showered. The walls needed to be wiped down as there was dirt handprints and hair on the ceiling in the bathroom. Once I cleaned that it wasn't bad. It was quiet considering it's proximity to the interstate and the elevator worked. It isn't the worst one I've stayed in. The staff was friendly. And check in was easy.」

「Breakfast eggs were not good, tasted funny. No raisins or nuts or fruit. Nice coffee and tea area, and nice large dining space and room. 」

「I was awakened Friday night by very loud drilling and hammering on the wall above my bed. The front desk staff basically said “deal with it/it won’t take long” and the manager called to tell me it was my fault because I checked in a day later than reservation and even though he personally managed my lost reservation on check in, he had no idea anyone was in my room. Windows are dirty, space smelled musty, and the property is generally tired and run-down. When I asked for my wifi password as...

「Yes」

「Breakfast was fine, staff was great. Cold air vent in our room was horrible- dust hanging off the vents. 」

「トイレの詰まりにもすぐ対応いただけた。」

「The front desk staff was amazing and everything was so clean. I wanna go back so bad I wish I would get a coupon or something. I would even go this evening.」

「スタッフの対応がとても素晴らしい。空港シャトルバスを呼ぶ際、英語が苦手な私の電話にも親切に対応して頂き、気持ちよく迎えに来てくれました。空港へはチェックアウト時に申し出れば送ってくれます。 また泊まりたいです。」

「The very best part of our stay was the front desk. She was so kind and super helpful. Wonderful asset for the property! The property itself was fine though they do need to update some things and our room had an ant problem. It was underwhelming and the floor felt a bit sticky.」

「Clean room 」

「Very outdated. Location appears understaffed. No one to greet you at checkout at the front desk. Updates taking place to the facility but appears to be low grade updates for a building that needs a complete overhaul.」

「スタッフが利用案内を紙でくれて読んでくださいとでした。 朝食場所と時間などは、口頭で伝えるサービスはすべきと思います。簡略しすぎ。 ロビーにウェルカムコーヒーサービスなし、他のホテルはありました。 浴室の風呂せんがチェーン壊れたままでした。部屋は機能的には普通で、快適でした。」