Find Hotels with a Pool in Commack, NY

"Hotel is grand and pleasing to look at but up close is dirty and filthy. Very disappointed for the amount I paid for room and condition of hotel. Bathroom fan did not work humidity never left the bathroom. The tv was blurry. The filters and fan system in room starts and ends very loud and bangs all throughout night. The bed was very old and sank. I think this hotel has slapped to many bandaid remodels on top of each other it’s time to replace things. 2 of the 3 elevators worked and hopefully they are replacing them not just bc they are so slow but bc of the filth and grossness all over the walls and mirrors. You didn’t want to touch or corners for fear of touching whatever is dried up going down the wall. Wouldn’t stay again. "

"This has to be one of the worst hotels I have ever stayed at. Honestly when we drove into the parking lot we thought the property was getting ready to be demolished. The paint was chipping off the outside walls. The parking lot had trash and potholes everywhere. The front lobby is in need of an update also. Lights off everything dark. The carpet was worn and smelled very musty and old. We were put in a room on the second floor with no elevator. The access door never locked at night so there was no security. The room is in desperate need of an upgrade. The sink never shut off. The shower was dated with soap dishes almost about to fall of the wall. TV is older with limited channels. Went to the front desk to get more towels because room service never came to at least make the bed. As soon as we got back to the room we were greeted by an employee saying he needed my dirty towels that were in my room. He told me he needed the same amount of towels that were given to me. I would save the headache of going here and drive a few miles up the road to a nicer hotel."

"The hotel is in great condition. Location is awesome too, there is a premier diner within walking distance. Staff was really helpful to resolve the issue I had with reservation. Water fountain outside the first floor elevator is a nice feature. There are teas and coffee station 24-hours too. Definitely will stay here again when we are in town"

"Pictures were taken when the place was just opened. Very deceptive as for amenities there are non. Plus they put a 100 dollar deposit on your card which is supposed to refunded in 3-5 business days I am eagerly waiting to see it. The card key did not work properly we had to have it reprogrammed each and every nite when we got back to the place. On a scale of 1 to 10 I don’t think it registers. The final straw was on our last night we came back to hotel to find that the room was not cleaned. When I spoke to the desk clerk she said that I had requested that it should not be done. When I asked for towels she handed me one towel and said they did not have anymore."

"Amazing stay."

"We were surprised not to find a coffee machine in the room anymore, even though the room charge was significantly more than last time. They cannot charge like a luxury hotel with not even the minimal services such as a coffee machine"

"Great stay"

"Excelente Staff members -- all very helpful "

"Have stayed here a few times, suites are nice and clean, rooms are affordable, front desk staff does need to be a little more professional though"