「Valerie at the front desk and who checked me in was above and beyond in customer service. She checked to see if I had a IGH account—which I did but had forgotten, and reminded me about the points and promotions. This Holiday Inn is a well managed property. Thank you」
「
To whom it may concern, My wife & I were blessed beyond measures with Chris the recepcionista who was an amazing incredible human being who treated us like family.
We needed some direction to southbridge Ma. He explain to us the best way to get there and back to the hotel. Also the other gentleman working along side of him also assisted us as well. Thank you for this beautiful experience and to let you know that we will come again. Please give our love to the precious lady housekeeper who...
「Beautiful hotel, very well-maintained. Friendly professional, welcoming staff. Rooms are beautiful, well appointed and very comfortable. Exceptional service by the staff at this particular property. We ended up leaving something behind by mistake and they immediately called us and let us know that we had left something in the room that was important to us. We really appreciate the extra special personalized service. When in the area, we will definitely stay here again. 」
「We booked for an overnight stay to attend a concert at Tanglewood and were pleasantly surprised by the quality of the room for the price; clean, large, updated, comfy. Great value!」
「Very nice place. Quiet. The breakfasts are included and are upscale with excellent staff service.
Unless you are young and don't care, make sure you get a ground floor room - the upstairs rooms require a walk up a large staircase, and are inconvenient.
Would definitely return. 」
「This motel worked perfectly for our weekend at Tanglewood. We had two rooms for our group, and they were perfectly clean, and it was quiet at night. The facilities are outdated and could use a renovation. But for location - just a short drive to Tanglewood - and cleanliness, it fit the bill. Also, the service was excellent. 」
