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"Property needs updating, redecorating."

"Tried a couple of times to contact the hotel regarding my complaint and ever got an answer back. Wasn't given the room we booked and wasn't to the standard as made out to be "

"Lovely hotel very comfortable rooms, staff great. Location excellent with parking."

"The only downfall I found was there wasn't enough plug sockets, one by each side of the bed would help a lot. Apart from that we really enjoyed our stay. "

"Good location "

"Hotel is a long walk away from shops and restaurants. Rooms need serious attention. Bed and pillows were very comfortable "

"Bathroom was big and cold, both the radiator and heated towel rail were off. Breakfast was average, fruit and pastries were not being replenished. Ordered breakfast from the menu, was asked 3 times regarding the item that was chargable, and had to sign for the extra charge before the item arrived. Omelette was not cooked in the centre (raw egg), and arrived 10 minutes before the haddock, usually breakfast items for the same table are served together."

"Good prices and room was in good position looking out at sea. Comfortable bed with clean bedding and towels, nice and quiet allowing for a good nights sleep. The room was clean but 'tired' especially the bathroom. Close to excellent shopping and wonderful Victorian architecture on most of the buildings "

"Incredible location close to everything, friendly staff, good value. The rooms are basic but comfortable, with nice views, lots of amenities including kettle, full bath. Llangollen is a beautiful, friendly town with local shops/no franchises. There are wonderful walks along canals to waterfalls, deserted abbeys. "