クルーイドのスパのあるリゾート & ホテル

「Such a shame, incredible grounds but massively let down by the service. As someone who travels extensively, most of which in premium establishments - this was one of the most disappointing stays I have had (Room, Afternoon Tea & Spa) - The greeting was inappropriate, only ever acknowledging me, never my fiancée (as if she wasn't there) - The room was very very tired. I totally understand the constraints with the National Trust / listed building. However the room was very tired, extension...

「I love staying at the Quay. The rooms could do with a better shower. Staff fantastic as always, bed very comfortable, breakfast super tasty. 」

「We haven't stayed at the Empire hotel before but will definitely be back, friendly helpful staff, good service and food, beautiful hotel with pool and spa, pool was lovely 」

「Stayed here for two nights, facilities were excellent, rooms really spacious and well maintained. All staff cheerful and helpful, we really enjoyed our stay, thank you.」

「シャワーの水量調節が難しい。床が水浸しになる。 バスルームと同じコンセントが部屋にも一箇所必要です。」

「Lovely food Palm Court restaurant was lovely Reception could do with more service training, not very friendly or helpful 」

「Staff were brilliant and very friendly. Food was very good. We will definately be going back」

「No Probrem.」

「Hotel was good, staff very friendly. Rooms were very clean but walls to next room was very thin and could hear the neighbours all night moving around 」

「A well run hotel in a beautiful location. The grounds were very well kept and the food was very good. The hotel is a little dated in places with a few areas needing to be repaired or painted. Other than that, a lovely hotel with great staff. 」