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"Very slick check-in with staff who clearly know their job, are all over the systems and clearly want you to have the best stay possible. Robes and slippers are available to use if visiting the pool or spa. Spacious, quiet room with tea/coffee making facilities and quality toiletries. Choice of pillows and large comfortable bed. We ate in the restaurant both evenings. The food choice was wide, well cooked and presented invitingly. However, the waitress who served us both evenings obviously knew “the drill” of her role, but in reality was far from assisting you to have a positive dining experience. She was going through the motions and really gave the impression that she did not want to be there. She did neither take nor act on criticisms seriously, appearing not to care if you enjoyed your dining experience or not. She chewed , presumably, gum throughout the service and was extremely sullen at all times. This is a very comfortable hotel and gives very good value for money."

"Very welcoming staff, who went out of their way to accommodate us with a late check-in and check out. My children really enjoyed our stay in this cosy hotel in Carlisle! "

"Our stay at the Daffifol hotel was Amazing ,the staff are 1st Class esp Florin , Georgia , Derek and Archie and so much more"

"Lovely staff and nice property. Cozy and within easy walk of all of Ambleside town centre."

"Nog yhe most plush but for the orice it was excellent value for money "

"Lovely"

"Excellent friendly staff"

"Great location, comfortable rooms, great dining, friendly staff and great with the dogs. Excellent stay, highly recommend and will return! "

"Perfect find fir a few nights away with the bonus of parking in Keswick!! Hotel was beautiful and certainly above the ‘stars’ given. Bedrooms were massive and tastefully decorated. Breakfasts were amazing and plenty of it. Some decor dated bit the staff certainly made up for any of that. .. Kind, professional, knowledgable, engaging abd with a sense of humour. …. Certainly a credit to Hotel. Hotel has recently been modernised bit nit lost its Victorian charm. Definitely worth a visit "