Find hotels in Clay, Pinson

"Disheartening experience. I rarely leave reviews, good or bad. If I take the time to write one, it means the experience was either exceptional or extremely disappointing. Unfortunately, this stay fell into the latter category. Upon arrival at SpringHill Suites in Birmingham, Alabama, we immediately noticed cleanliness issues. There was a used panty liner in the trash can in our room, which was very unsettling. The welcome screen on the television was still displaying another guest’s name, which made it seem as though the room had not been properly reset for new guests. Throughout the stay, hot water was inconsistent and often scarce. The towels also had an unpleasant odor, similar to corn chips, which further contributed to concerns about overall cleanliness. Because of these issues, I did not feel comfortable or confident about the sanitation of the room and even had reservations about sleeping in the bed. Overall stay: 2 out of 10. Unfortunately, based on this experience, I would not recommend this hotel."

"The lady at check out recognized my rotal state of exhaustion and made check-in quick and easy."

"Have stayed several time over many years. Hotel keeps declining year after year. "

"This was a dimond in the rough. very unexpected treasure. The rooms was very spacious and clean. Full size refrigerators. a two eye burner,dish washer and everthing you need for a stay away from home. It was in walking distance to everything. Looking forward to our next stay."

"Room is very clean and staffs are very friendly. Convenient for visiting UAB hospital. Didn’t use Gym."

"The room was clean; the staff was very accommodating and courteous. We don't have a pet, and our meetings all were at other locations so we can't comment on the pet- or business-friendly questions."

"1 hour after check in the power went out the entire hotel was blacked out they wouldn't give me a refund or complimentary stay for a different date there was no toilet paper in bathroom "

"There was no gym- it is under renovation."

"Spacious king suite with nice furnishings. The hotel staff and valet are super nice. We were able to walk to the art museum and the park which is just across the street. I would return again after the renovations and when the restaurant is reopened."