Find hotels near Cinemark Polaris 18, Columbus from ￥14,088

"Staff is friendly and very helpful. "

"There was no hot tub or pool to use "

"The rooms were clean, the breakfast was one of the best free continental breakfast, and the location is just a short drive from everything. However, we got there two hours after check-in opened and our room still wasn’t ready. We had to wait almost 45 minutes. When we were checking in, they told us the pool would not be open until later in the evening because the heating element was out. They replaced the heating element and we were able to swim around 8:45 PM. However, there were at least five or six kids unsupervised in the pool area being very reckless around my children, and the pool was obviously ice cold. Then starting around 10:30 PM, the fire alarms started to go off. They gave three different stories of what was causing it and the managers refused to come in and help the two front staff clerks. It took almost an hour for them to figure out and the alarms kept randomly going off. They went off at least five times. It was the new pool heating element short-circuiting somewhere. The managers couldn’t care less about the stress it was causing guests and of course refusing any sort of compensation unless you checked out to go somewhere else at 1130pm and it was only possibly a “partial refund.”"

"Great rooms good staff breakfast was really good. Good gym always a good time."

"Found bug on curtains in room, spiderwebs in corners of room, found big turd in toilet in bathroom by elevators "

"They did not have the room we reserved and moved us to a smaller room with no price adjustment. "

"This property is great because of affordability and a nice staff. It is quite old and a bit rundown, but perfectly acceptable place to stay. I slept really well! I will say that there was very little hot water available for the shower, which made me sad but is what it is."

"Atmosphere was great, staff was friendly. Dining space a little crowded during happy hour/dinner. Smaller space I feel. But great service all around!"

"A good choice for couples or families. "