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"Great and affordable hotel with kind staff that does their best even with limited English. The room was simple but clean and comfortable with a nice view of the city. I also appreciated the reading material left in the room, great selection of local information, entertainment and religious texts for various kind of travelers. Also nice and close to Oita Station which makes it very convenient. Would definitely stay here again if given the chance. "

"Everything was neat and tidy, with a bento breakfast thrown in and cheap parking on a lot out the back, for an affordable price. The staff were all good too. There's a Gust restaurant next door and a Lawson across the road. However, the doors were a little low for tall people, the corridors aren't air conditioned and I'd prefer a regular buffet breakfast rather than eating a bento in my room."

"Great place to stay with everything close by and transportations a few steps away. The staff was very helpful and kind. "

"The place offers deep tubs in each room as well as a public ofuro. I didn't get to use the (milky way) onservatory due to weather conditions, but it is available. The best part for my stay was however was due to the friendly owner. He had given me info for best local spots and I enjoyed my chat with him. Hope his business prospers."

"Location to train station and shopping. Didn’t like the automatic lights, especially during late night visits to the toilet and waking others up."

"The staff were exceptional. There was an issue with my room and they exceeded my expectations by rectifying the issue with incredible care and gratitude. I was truly amazed by the hospitality. Thank you very much."

"No parking or Affiliated parking"

"I would love to return & get my same room the view was beautiful, the staff was great & hospitality through the roof "

"Completely beautiful. Everything is perfect, the atmosphere, the delicacy, the lighting, the artwork, the music, the service. Rumi, Kenji and other members of staff are so so friendly. They made me feel like I was in a home away from home. Whilst also having a completely unique experience. The private hot spring bath outdoors at the back of the hotel is out of this world. So dreamy. Beppu is an incredible space and city to be in and staying here just made it so much more special."