Château de Santeny Tours

The best part of the hotel was that air conditioning that worked marvelously in the heat wave of heat waves. That alone was enough to turn a blind eye to all the other aspects anyone would typically query. The room was clean. Staff at check in, amazing! Supermarket, bus and metro all nearby, restaurants but the restaurants are all of similar ilk despite how numerous they are. There is a design issue with the hotel which impacts their rating/reviews e.g. black carpet typically shows every spec of lint which can make a place look like it's not been cleaned well they should have stuck with tiles for a communal areas, brown carpet never ages well, the chosen fixtures are not meant for hotel use as they won't last repeated use without needing constant repairs and you get one flat pillow in a single room. One or two things didn't work, nothing air conditioned room couldn't fix mentally. Rooms are typical Parisian size, close to Gate du Nord and l'est. The outside needs TLC, and the neighborhood is questionable and this from a South Londoner (this area is NOT the same as South London). There are groups of males at night on the road but no harm was done, I assumed it's a religous/cultural thing.

It says transportation from the airport is available but it’s not. The bar downstairs was closed the entire time as well. Room is extremely small and things inside were broken/not maintained. The tv options were extremely limited. Staff were very nice!

The receptionist was especially kind! The bed was comfortable and room was clean. Can't complain.