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"The cleaning crew, the restaurant crew, the bar crew were great but the front desk staff the crew at the entrance and at the lobby they make you feel disconnected at all times if they see a white or black people they even welcome them with a glass of champagne but if they see you Mexican they are totally un respectful and make you feel unwelcome. I stayed at Riu Lupita before and they are amazing on every aspect!!"

"Hotel was spotless absolutely beautiful and huge the food was amazing and transport was easy to all the parks loved this trip"

"Wonderful 10 day vacation! Hats off to Mateo, Alexis, all restaurants and staff! Well done"

"The overall condition and the value level of this resort has fallen over the last few years. Food is just ok, pool-side chairs and umbrellas are in rough shape, and the entertainment does not size up to most other resorts. Even though we are sharing the area with sea gulls, their free rein to drink, swim and drop missiles in the pools is a turn off. Yep, the weather keeps us coming back to places like Cabo, but come on Riu… it’s time to shape things up."

"Good value"

"Good"

"Beautiful resort with fun games every afternoon. The kids loved it. Buffet food was as good as any all-inclusive with the Mexican food and fresh fruit being excellent. The animals make it worth going to this resort at least once. Worst dinner-reservation situation I've seen at an all-inclusive. You have to wait in line every morning to make one reservation for dinner two days in the future, if you get in line early enough."

"We arrived Sunday afternoon, never received welcome drink, day after we got there jackhammers started working on swim up rooms 2 floors down from us, couldn’t even sit on our beautiful ocean view terrace, dust and chunks of cement was everywhere including the shades at buffet, food was mediocre at best, but staff was accommodating, not much night life as everything outside shuts down at 7 which was disappointing coming from a cold climate, i think we should be comp’d for the jackhammering, it seemed like it was a very quickly built hotel that now needs repairs"

"Very nice and clean hotel"