キャッスル パインズ ノース ホテル

「Nice place」

「I will reiterate the fact that there’s cracked tile in the elevator and it’s been there for a while. You can tell and that it hasn’t been taken care of is wrong, especially when you have customers coming in and looking at that I mean LVT is the way to go not tile floor, so I’m sure something was dumped on the floor and broke it, but you can tell it’s been there for a long time and they haven’t taken care of it. The other problem I had was I wanted a king bed but there was none available so we...

「Great room, renovated and well sized. The rest is just ok」

「The room was exceptionally clean, and we were delighted with all the thoughtful details. The gentleman at the front desk was highly professional and greeted us with a warm smile. All the families in our group has great comments as well. This is easily one of the best hotels we’ve stayed at this year during our many trips. Highly recommended!」

「Overall, very good. 😊」

「ショッピングモールの近くで便利」

「Very easy check in and out. We checked in at 10pm and the staff member was very helpful. The room was nice and clean. It was very quiet and the bed was comfortable.」

「Maintenance on the facility was a little bit lacking. We've stayed there twice recently. The first time, the electronic blinds in the room were completely non functional. The second time, they were function but a very complicated control system that was not intuitive and there were no instructions on how to use them. The door lock to the bathroom was broken, but they did have maintenance fix that right away. Also the air conditioning vent in the hallway was making a low, irritating noise.」

「Great breakfast.」

「Very clean, very secure quiet a few amenities could be fixed or added overall loved it」

「Excellent」

「This was the location we needed near where we needed to be.」

「Nice place will stay again」