カステルのアパート

「Normally the best price for a room is by phoning and booking direct with the hotel, not in this case, it was considerably cheaper to book online? Most staff seem happy and helpful except the chap we got the pool towels from, maybe because it was a hot sunny day and he was stuck inside a gloomy room at his desk Outdoor pool Ok but indoor needs refurbishing looks like black mould all around the grouting on the spa pools not nice to see Food in restaurant and at breakfast very good, but again the...

「Hotel had great view and breakfast / lunch on the terrace looking down the valley to sea was very nice. Food in all three restaurants was good, although the steak place you cook your own so menu limited and cooking quality down to you. The pool was not available during our stay which was disappointing as it was late May, so not exactly out of season. One or two of parts of the garden (wooden fences giving way) and breakfast room (seats in booths) were beginning to look a little worn. The Tree...

「Staff very welcoming and helpful - responded swiftly and accurately to everything asked, but the property is tired and requires extensive maintenance. Pool been shut for 2 years and Heath Spa now shut as well. Breakfast was really quite good. Location suited us as was a short walk to event we were attending nearby.」

「Excellent room - very friendly staff - restaurant was good both for breakfast and dinner. Would definitely stay there again on next visit to Guernsey.」

「Chambre très confortable. Hôtel calme. Petit déjeuner copieux」

「A one night stay prior to flight - excellent airport location. Sizeable heated o/d pool with adult only sessions. Good sized room with large bathroom including large walk in shower. An early start necessitated a continental room breakfast - a sizeable feast, better than many in house breakfasts!」

「The staff were friendly and helpful, eager to assist with a few small requests I had. I found it be peaceful, I was at the rear of the property, and particularly liked the second door into the room, which I'm shielded me from any hallway activity. Pool was lovely, and breakfast excellent. Friday, live music :-)」

「Brilliant friendly staff」

「ホテルのおばさんの愛想のなさはこれまで経験したことがないほどでした。ネットの接続がうまくゆかなくて、尋ねたがつっけんどんの返事。おまけに玄関のドアのカギは調子が悪く、一度夜に外から帰ってきて開かず、携帯電話も持っていなかったので連絡もできず、シャットアウトされてしまった。寒い風の吹く中を。ホテルは交通量の多い道路沿いのためやかましく、立て付けが悪いため隙間風がヒューヒュー唸っている。深夜に、目の前のパブで酔っぱらった連中がケンカ乱闘騒ぎを起こし、警察と救急が来る始末。」

「Comfortable and well-located historical hotel. Very friendly staff who accommodated me with a takeaway breakfast on the second day. Quiet and clean.」

「Attractive hotel and garden. Excellent breakfast choice and efficient and friendly breakfast staff. I enjoyed the pool in the spa area and my husband loved the private hot tub on our patio. Our maid/housekeeping attendant was called Navjot, special mention for her efficient and excellent service, she made our stay very comfortable. Nice touch with arrangement of towels etc. Only unfortunate aspect is noise from private events on Fri and Sat in one or two of the ground floor rooms, the music did...