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「Place was amazing. Staff were helpful and went out of their way to help. Room was large and clean with a balcony overlooking the lake. Bus stop was feet from the door and the Olive Tree walk started next to thee hotel. Overall just an amazing place. 」

「当初ベルニナ急行に乗った後バスで移動してルガノに1泊してミラノへという予定だったため、便利な中心地の3星ホテルのスイートルームを検討しておりHotels.comのスタッフの方にも、部屋の設備の内容を確認していただいたりしておりました。わざわざ現地まで電話してくださったのに掲載内容や写真での矛盾やおかしいと思うことについての疑問が解決せず。それならと2泊にしてこちらのホテルに変更。結果大正解。まず思ったよりは不便な立地ではなく、ブレ山へのケーブルカー乗り場はホテルを出てすぐ目の前。又そこからシティトレインの発着もあります。坂を下れば便数は少ないもののフェリー乗り場があります。レイクビューのJunior Suite...

「ビジネスホテルのようだった。」

「This was one of the best rentals I have ever stayed in in my life- and I have travelled a lot! Often when you rent a place, upon arrival you discover that the photos were taken at a misleading angle, or that something about the place is not really as nice as it was spelled out to be. The opposite of that is the case with this place! It was spacious, comfortable, the view truly is breathtaking and it was spotlessly clean. Also, the owner is so nice and the communication was easy and quick,...

「Attitude of receptionist was unprofessional, unpleasant and unacceptable.」

「Very happy with Icon. Entrance and access were convenient and easy, location very good, with bus stops within a 2-3 minute walk, the Lido/Cassarate area only 12-15 minute walk, and downtown only a 20-minute or so walk. The building was modern, and accommodation was very nice. Murphy bed very comfy, good kitchen and a very good bathroom with a rain showerhead. Nothing but nice things to say...we really loved it! 」

「湖のビューが素晴らしい」

「レストランもとても良かった」