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"Excellent property and staff. Would highly recommend"

"We had constant problems during the entire 12 day stay! We spent alot of money on this vacation in the Dominican Republic at this RIU, as we did last years trip at the RIU Ohco Rio in Jamaica. This Trip at the RIU Republica (Adults Only) in D.R. We had people entering our room when we had the Red Sign on the door to stay out, while we were on an Excursion Had someone putting Beers in our refrigerator, which I had them to come in and remove from from our room. Because, we dont drink beer. Not only was someone coming in our room unauthorized putting unwanted items in our refrigerator but then coming in the next day and drinking them, while we were out of the room. The Manager was supposed to lool back at the Security Cameras and let us know, even after our departure. We felt and believe other things were missing. We constantly had to see a Manger literally everyday about something. The Manager Angelo promised that information as well as adding our points for that stay to my RIU Account for all the problems and inconveniences (WHICH NEVER HAPPENED, NO POINTS, NO RESPONSESBACK TO SEVERAL EMAILS) . My Fiancée is Handicap and things and rooms were difficult maneuvering around. Showers without grab bars. The other Manager Ms. Laura and a Manager Victor. They would take care of a small issue. But, for Mr. Angelo the Manager we had to interact with the most. Im absolutely 💯 % completely disappointed with him for not following through on finding out and returning out emails."

"Yes"

"Nice property, however it’s terrible value for money. On top of very high room rate, you pay a daily resort fee of $83.60 and daily service charge of $21.78 for basically cleaning your hotel room - never seen a hotel that charges for regular room cleaning. Front desk staff is far from customer centric, but we have seen some great customer service in restaurants, particularly the Madeline Cafe. It’s a beautiful property, but one that is designed to take maximum financial advantage if you, really expensive food and drink prices, built in service charges for everything and in asking for TIP on top. A kids smoothie with tax, service charge and a small tip comes to $15! "

"Everything is OVERPRICED! A bottle of water $10.00, bag of chips $15.00! Beautiful beach and resort but buy food at the market which you can’t walk to…."

"The room was clean but then, I expected to have the floor wiped, and bathroom clean. It was, after first day, a very superficial cleaning."

"The room is ok, but need to improve and need some repairs, on the room, parking is very difficult"

"So so "

"Lovely all inclusive with amazing beach and pools. Great entertainment during the day and night. The night club is a bit loud but good space and all amenities you could want. The bathroom in the junior suite is a little awkward as it’s all open to the bedroom with a sliding frosted glass door just for the toilet so it’s not super private, the shower area is all open as well so coming out of the shower anyone in bedroom will see you and potentially anyone from the courtyard if balcony door shades are open. But the room is large and the patio with hot tub is awesome with a view of the ocean off in the distance. Food was also pretty good, especially the themed restaurants that you need to reserve. The circus show was amazing on Wed night! The adults only section is also great with its own entertainment and lots of dancing prior to main show at 10pm. We thoroughly enjoyed our stay and would love to come back!"