カリブ諸島の家族向けホテル

「Great location. Beautiful property. Great pool area. Great complimentary breakfast. First day we had to ask for our room to be cleaned twice and when finally cleaned not all towels were replaced. 」

「Best stay ever!!!」

「The pool and beach are nice. However, the hospitality and other items (see below) were very poor and made me feel very uncomfortable throughout my stay. We had to wait more than 2 hours for check-in. The room was double-booked and there was a different family staying in the room. There was no apology for this, and it took another hour for the room to be offered again. There was no cooperation between the front desk and guest services, and everything took a long time to be done. I saw a guest...

「I liked the Rum Factory restaurant, the main dining hall was also banging! Rooms could use a overall remodeling, the mini bar needs more variety. 」

「Did not receive upgrade, my fault. I did not mention my Expedia status. I was later offered an upgrade. I was very happy with our room and declined upgrade. The staff was very help full and good natured, shout out to Benjamin. We love that you can stay out of the sun or rain most of the time due to the layout. The grounds are beautiful and lush. The pool needs work due to tiles in pool coming off. There was never a problem finding seats. They offer a wide assortment of foods for every want. Will...

「Staff was extremely friendly & so were the other families staying at the resort ! 10/10 highly recommended!」

「Excellent service all around with many wonderful options to choose from for food, activities, beaches, desert, and all! 」

「Prices are higher than ever , new management its all bout money and greed. the only way anyone smiles there is only if you tip them. The stay at the beach was painful as all the palapas / umbrella's were taken and you have to pay $40 daily to have an umbrella that barely protects 2 people.. even free water at the lobby now has one that needs tip to give you a tiny cup. 」

「We had a great time at the resort. 」

「Great place!」