Find hotels near Cannock Chase, from ￥7,584

"Check-in was efficient and straightforward, which we appreciated. Unfortunately, the remainder of our stay did not meet expectations. The room was very dark and poorly lit, making it feel uninviting. Paintwork on doors and woodwork had numerous large chips, giving a tired impression. The window overlooked the back of another part of the hotel, so there was no outlook at all. Housekeeping standards were concerning: we found a glasses case beside the bed from a previous guest, and the glasses provided for canned water were dirty. Dinner was disappointing. The restaurant was so cold we had to return to our room to get jackets. The food was average and felt overpriced for the quality. Service came across as brusque rather than welcoming. Overnight, the room was very noisy due to a loud water/sewage system which disrupted sleep. Breakfast was equally underwhelming. The cooked breakfast was not hot, and toast was only offered after my husband had finished his meal — which itself had arrived cold. We waited over 20 minutes for tea and coffee despite asking three times. When it arrived, the cafetière was broken and there was no milk. After another 10 minutes without coffee, we left. Checkout was purely transactional, with no enquiry about our stay. Overall, standards of cleanliness, comfort, food and service fell short, particularly for the price."

"Clean and warm thank you"

"This is a great property, spacious, comfortable and spotlessly clean. Also in beautiful surroundings….so why not 5 stars? I was here for three nights so the “cons” outweighed the “pros” for me. Firstly, it was (and still is) advertised as having FREE WIFI. This is important to me as I was here for work and need internet access when I’m working away. Reality - there is no internet! I did find an EE mobile wifi router in one of the kitchen drawers, but once I switched it on and connected to it, I was directed to an EE webpage prompting me to register a credit/debit card and pay to top up the data on the SIM card, as there was only 0.01 mb of data allowance left on it. Not impressed with false advertising. Secondly, hot water. Reality - there were two choices of water temperature for the shower. Lukewarm & cold. The same applied to the other hot water taps in the property. I like a hot shower & I like to wash my hands and dishes in hot water. I presume this had been turned down at the boiler but I had no access to it to turn it up. Not impressed. Thirdly, heating. Neither of the bedroom radiators worked. The hallway radiator was full of air (only the bottom inch getting hot). I dare not bleed it as I presumed it was a sealed system and I didn’t have access to top up the system pressure. Fortunately the bathroom and lounge radiators were fine so was able to keep the chill off the bedroom by leaving the doors open. Beautiful place but won’t be back!"