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Holiday Inn Express Cancun Zona Hotelera

3.0 star property
A tropical retreat just steps from Tortuga Beach, where travelers find a perfect balance of relaxation and convenience in Cancun's hotel zone

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Holiday Inn Express Cancun Zona Hotelera provides a peaceful escape near vibrant Tortuga Beach. Guests can relax in the garden, take a dip in the outdoor pool, or lounge on the sunny terrace. The hotel offers in-room WiFi and sits within easy reach of La Isla Shopping Mall.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Gym
  • Parking available

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Jan 6 - Jan 7, 2026
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About the neighborhood

Map
77500, QROO, Cancun, Paseo Pok-Ta-Pok: 21 Y 22, Zona Hotelera

What's nearby

  • Cancun Golf Club at Pok Ta Pok - 5 min walk - 0.4 km
  • Plaza Caracol Mall - 3 min drive - 1.8 km
  • Tortuga Beach - 4 min drive - 2.1 km
  • Cancun Convention Center - 5 min drive - 2.5 km
  • Forum Beach - 6 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬16 min walk
  • ‪Snack Grand Park - ‬6 min drive
  • ‪Campo de Golf Pok-Ta-Pok - ‬6 min walk
  • ‪El Oriental - ‬6 min drive
  • ‪Flor De Sal - ‬6 min drive

About this property

Holiday Inn Express Cancun Zona Hotelera

Hotel near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Located close to Tortuga Beach, Holiday Inn Express Cancun Zona Hotelera provides free breakfast, a terrace, and a garden. Free in-room WiFi is available to all guests, along with laundry facilities and a gym.
Other perks at this hotel include:
  • An outdoor pool
  • Bike rentals, self parking (surcharge), and an electric car charging station
  • Free newspapers, a porter/bellhop, and a front-desk safe
  • A computer station, a vegetable garden, and concierge services
Room features
All 119 rooms have amenities such as free WiFi.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rollaway/extra beds, cable channels, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (surcharge)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 248 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Rollaway/extra bed

Entertainment

  • Cable channels

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property uses a grey water recycling system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Cancun Zona Hotelera
Holiday Inn Express Zona
Holiday Inn Express Zona Hotel
Holiday Inn Express Zona Hotel Cancun Hotelera
Holiday Inn Express Cancun Zona Hotelera Hotel Cancun
Holiday Inn Express Zona Hotelera
Holiday Express Cancun Zona Hotelera
Holiday Express Zona Hotelera
Express Cancun Zona Hotelera
Holiday Inn Express Cancun Zona Hotelera Hotel
Holiday Inn Express Cancun Zona Hotelera Cancun
Holiday Inn Express Cancun Zona Hotelera Hotel Cancun

Frequently asked questions

Does Holiday Inn Express Cancun Zona Hotelera have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Express Cancun Zona Hotelera pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Holiday Inn Express Cancun Zona Hotelera?

Check-in begins at 3 PM.

What time is check-out at Holiday Inn Express Cancun Zona Hotelera?

Check-out is at noon.

Where is Holiday Inn Express Cancun Zona Hotelera located?

Located in Zona Hotelera, this hotel is within 1 mi (2 km) of Nichupté Lagoon, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and Tortuga Beach. Cancun Golf Club at Pok Ta Pok and Isla Dorada are also within 15 minutes.

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Reviews

Holiday Inn Express Cancun Zona Hotelera Reviews

7.6

Good

8.2

Cleanliness

7.4

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 83 out of 339 reviews
Rating 8 - Good. 144 out of 339 reviews
Rating 6 - Okay. 79 out of 339 reviews
Rating 4 - Poor. 26 out of 339 reviews
Rating 2 - Terrible. 7 out of 339 reviews

Reviews

8/10 Good

David, vzla

Liked: Cleanliness, property conditions & facilities, room comfort

bien...

buena atencion pero algo lejos para tomar el transporte publico

6/10 Okay

Rosa, Belize, Central America

Liked: Cleanliness, room comfort
Disliked: Staff & service

Cancun vacations

Hotel is good for what we did, spending the night only. As we were out in excursions all day. Comfortable bed, very clean!!!

8/10 Good

Eva, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel near the golf course

We stayed at this hotel on the day before flying out from the airport. The hotel has a great pool and comfy beds.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was dingy and old. Rooms were modest decor and decent size. The bed was uncomfortable. Also the hotel location was tucked away on a back street off the main strip.

8/10 Good

Ernesto, Chetumal

Liked: Cleanliness, property conditions & facilities, room comfort

Buen hotel a precio razonable

Se descansa bien.

2/10 Terrible

Alicia, Ottawa, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A dirty, old hotel far from anything.

I expected a better hotel but it was truly disappointing. When we arrived the lobby was full of people waiting to leave. They assign us a room next to all the noise of the lobby, we asked to have a room where there was quiet and they give us one. Nor the staff or bell-boy offer to help us with our luggage to our room. The condition of the room and hotel was old and neglected. There were dirty stains on the floor towels, the doors, the floor of the hallways, and the missing tiles in the pool. They did clean the hotel and the rooms, but if you went out early you could see garbage on the floor around the hotel. The TV had only a few channels and the bed moved away from the headboard when you tried to sit on the bed to watch TV. The breakfast was ok and it had variety it was about the only good thing. There was no restaurant service in the hotel and you either ordered in or had to walk the long road to catch a bus or taxi to go and eat. There was construction going on and houses all around. There were only two convince stores near by. Thankfully, we were there only three nights. I would not give this hotel the 21/2 stars it has. We were stuck in this hotel because the reservation was not exchangeable or could not be canceled. I will never again reserve with out being able to change my reservation. The error is on me .

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Bueno para descansar

una cosa, el desayuno lo sirvieron en platos desechables y no era variado. Se necesita un restaurant, porque es incomodo salir

10/10 Excellent

denise, port arthur texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Worth the Stay

When we arrived I found the staff to be very nice and helpful. The room was inviting with cold air already filling the room. The pool looked very inviting. Plenty of towels and other essentials. Breakfast was served daily starting at 6:30am. Fresh fruit, pastries, eggs, a meat, cheese, cereal, juice and coffee. The breakfast staff was wonderful, making us feel welcome and like a part of the family every morning. The staff was very helpful throughout my entire stay of 8 days. Flat screen tv in the room with about 14 different channels... something for everyone. I would highly recommend this hotel and plan on staying there again when I go back to Cancun for my honeymoon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel with lovely environment

This hotel is great with a competitive price at hotel zone. The room is comfortable, the environment and swimming pool in the hotel is great ! Besides, there were various types of food for the breakfast buffet. The only weak point is that the hotel is not so near the public transportation but for us it is ok. Just a little walk and we could enjoy the scenery around. All in all, we recommend this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rating

Very good hotel, convenient transportation, affordable price . Recommended !

8/10 Good

paco, b

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel en zona hotelera practico si vas en auto

Bueno atención instalaciones agradables y practicas

6/10 Okay

Vikrant, Seattle

Disliked: Cleanliness, property conditions & facilities

Good for the price

Good for the price. If you are planning to do lot of outside activities and spend very little time indoors then this is the right hotel for you. We used it only for showering and sleeping. Spent lot of our time outside of the hotel

10/10 Excellent

Rodrigo, Fort Laudedale, FL USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected, awesome!

Awesome! So quiet, close to the fun area, close to the beaches, close to downtown. Front desk guys were so helpful and friendly, breakfast so nice, everything was clean and perfect... better than my expectations!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Detalles del cuarto

El aire se apagaba de vez en cuando los wc no se llevaba bien el agua y los colchones algo incómodos

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, little bit of the beaten path.

Stayed at this hotel for a few nights on the way back from Isla Mujeres, very comfortable.

10/10 Excellent

Victor Hugo, Obregón, Sonora, México.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La mejor opción para una visita rápida.

Excelente ubicación, el desayuno es rico y en general muy limpio. Lo recomiendo.

6/10 Okay

maureen, Athens, Ga. USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

An ok stay for the area..a bit musty smelling air

I am sensative to the musty air quality of the hotel. I loved the pool! Very nice that I could bring my service dog.

6/10 Okay

Michelle, Oaxaca, México

Liked: Staff & service

Hotel cómodo para descansar

Está bien aunque no tiene playa, está cómodo, y tiene todos los servicios, me gustó el jardín y la alberca para descansar y relajarse, está cerca de las plazas aunque si hay que tomar autobús.

8/10 Good

Ernesto, Chetumal

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Se descansa bien

Muy bien el hotel, como hotel sencillo. Se descansa bien. Solo la atención telefónica, pidiendo ayuda para ubicar el hotel, fue poco amable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this hotel for a week while getting dental procedures done in Cancun. The hotel was simple, but very nice, and it attracted people and families of all ages and nationalities. My room overlooked the pool, and it was so nice to sit outside on the small balcony. The pool was nice too, and just big enough to do some laps. One of the best parts of the hotel was the breakfast, which looked forward to it every morning. The staff were all very polite and helpful anytime I had a question. Some people might think this hotel is too far away from the beach and shops and restaurants, but I welcomed the quiet area, and the twenty-minute walk. I would definitely recommend this hotel to a friend, and if and when I return I will stay here again.

6/10 Okay

Luis Diego, San Jose, Costa Rica

Liked: Room comfort

Estadia Marzo 2015

El hotel esta bien para el precio, obviamente no es un 5 estrellas. No esta cerca de la playa, yo rente auto por lo que no era problema. La otra opción es tomar autobus que tienen muy buen servicio pero hay que caminar unos 400m para llegar a la parada. El sanitario presentaba problemas y el desayuno tiene poca variedad. En general si la persona esta clara en que es lo que debe esperar y quiere ahorrar algo de dinero es una buena opción.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK!

Hotel is simple, but still ok. AC smelled a bit fishy sometimes. the rest was pretty good. There is a Supermarket "Delicattesen" 1,5 minutes away, very local place, awsome food!

8/10 Good

Joanne, Calgary, AB

Liked: Property conditions & facilities, room comfort

Never disappointed with Holiday Inn!

Very clean, quiet, nice pool area and complimentary breakfast was great! Friendly staff in the breakfast area too. Was also nice to have safety box to lock up valuables.

6/10 Okay

Russell, London

Liked: Cleanliness, staff & service

Good priced hotel with excellent staff

Stayed for a week, great staff and ok price. Good day trips from the desk. Brilliant breakfast which will keep you full all day. Breakfast area overlooks pool. I had an upstairs room and it had a balcony overlooking the pool. Clean room, cleaned daily. The hotel is away from all the others - a brisk 10 minute walk back to the bus stop to get get up and down the hotel zone/into Cancun downtown. There are no restaurants nearby - but a great deli that has a guy cooking tacos every night - they were amazing. There is also a small supermarket.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good hotel for stop over

A good over night spot in Cancun, decent place at a decent price