「On the first day of my stay, I did not receive any towels or amenities, so I had to request them at the front desk. On the third night, I asked for bed making, and although they said it was okay and took a note at the front desk, it was not done. On the fifth night, I requested additional towels again, and despite them saying it was okay and taking a note, they never brought them. As a result, I did not receive any bed making or additional towels during my entire 5-day stay. The service was...
「Clean and spacious room much more than I expected. Nice staffs who help your checking in.
You can enjoy your safety staying in NYC with this hotel. If you will use car or take a Lyft to sightseeing places, this place is convenient. But if will walk and take trains, it will take 20-25 min by walk to the nearest station.」
「Good access. There is a shopping mall nearby. There is no restaurant, only a bar. There are many restaurants nearby. The facilities are clean and safe. The reception staff are friendly. There was no refill of the coffee cups in the room, -1pt.」
「Though the immediate area surrounding the hotel is a little industrial (storage facilities and other warehouses), if you walk a little farther, you can easily access Prospect Park and all the wonderful restaurants and quiet streets nearby. The hotel itself seems relatively new and is exceptionally clean. Staff were more than accommodating; they were really kind to upgrade me to a king-sized bed, which I was grateful for.」
「The receptionists were incredibly nice! We checked in late and they called to make sure we were still coming, and when we asked for a slightly later check out time, they were very understanding!」
