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"The cleaners - My gosh, were excellent I mean the ones that cleaned my room. I couldn’t have asked for anything better. The reception was very helpful too, loved the complementary welcome drinks … it really helped. However the only thing that bothered me was the testing of the fire alarm without warning . This woke me up and had me running down the stairs just to realize it was just a test. I am not sure maybe it’s common knowledge for everyone from there but for me , there should have been a warning or a "this is just a test" announcement"

"Always a pleasant stay Peaceful location Staff lovely"

"Our king sized room was lovely all though it did lack some natural light as there was only one small window. Breakfast was okay."

"This is our second visit to the hotel. We had a double room for three nights, that was showing slight signs of wear and tear. The room was very clear, although when I asked the lady who was cleaning our room for a toilet roll, she explained I would have to go to reception as she did have any. We also left towels in the bath to be replaced, they were folded up and put back on the side without being replaced. All the staff were very friendly, particularly the staff on reception. We ate breakfast at the golf course club house. It was very reasonably priced and delicious."

"Clean Hotel but very, very tired. Hotel were excellent 5 star + Food average Terrific view of Cathedral and in an excellent location for tourist. Not very disabled friendly."

"The property is in need of a refurb as it is looking tired in places. Staff were helpful and polite. Outside seating was insuficient on this sunny weekend. Cooked breakfast was good but the continental (cheese & ham etc) was woefully poor. In the light of recent events the security was bad, entry to the rooms via lift and stairs was not controlled in any way so anyone could walk in off the street and have access. Location, location, location is the big plus for this hotel all in all a very enjoyable stay."

"Good hotel"

"Affordable and quiet"

"On entry of the Hex Hotel the car park is a short distance from the hotel entrance, there is no drop off point immediately outside the reception area, eg - if it was raining your items would be quite if not not entirely soaked. My advice is to park up first, sign in at the Hotel Reception and then collect a porters trolley for your luggage from the reception area. However if you are able to carry all your items in one go then great. Staff are friendly, polite and inform you are all the important notices to make your stay pleasing. Our room was a double, parkside, which was so nice to wake upto, it was clean, had all the ammenties required for your stay and I am very particular. However, if you are used to soft towels, please bring your own, these are very rough, in our eyesand the shower is fantastic. On our last night we had an issue with the safe, the number did not work, it continually kept asking for an ecode, at this point we contacted reception and someone came immediately to sort this out. They elementated all possiblities and unfortunately was not able to resolve this, due to be a fault on the safe, so there was 2 options - 1. remain in the room, as we were checking out the following morning, or 2. relocate to another room, but it was nice that the option was available and very apologetic. Excellent stay and would highly recommend."