「We stayed for just one night and had no complaints whatsoever. The service was excellent, the staff were friendly, the food was delicious, and we left feeling well-rested. Bed was comfortable. I would recommend it. Although we had a shared bathroom, it was spotless, well-maintained, and perfectly functional—so it didn’t affect our stay at all. Lovely atmosphere, fantastic beer garden, overall great.
」
「Booked for an overnight stay in Ipswich for early morning appointment. The hotel was central close to local bus terminus and close to a wide range of restaurants and bars. The hotel staff were friendly and helpful the rooms clean, quiet, and with good facilities. A little small but fantastic value for money and ideal for an overnight stay」
「The room was clean and comfortable. We had a nice view of the countryside even though we were not facing the sea.
The staff were nice and friendly.
The only downside was that the parking facilities were quite limited and the space was always tight.」
「Looks like it has recently been redecorated, simple and pleasant style. Staff all very friendly and helpful. Breakfast items available to help yourself if leaving before official breakfast time. I’ll be staying again 」
「Friendly staff, comfortable room and bed, quiet. Convenient for the railway station, but also cheap car park nearby(£5 for 24 hours). Plus, breakfast and supper are avaiable within the hotel. 」
「This beautiful, comfortable Hotel is in the heart of Saxmundham, moments from the station. The Helpful Staff, Callum, was wonderful. Everything was clean and comfortable. I would stay again.」
「It was the most relaxing weekend you could ask for, it was so peaceful and the staff were amazing. Can’t recommend enough a weekend at Retreat East. Also the spa and food was amazing. 」
「Comfortable room with excellent tea making supplies - and a good sized mug each! The floor fan was useful as it was very warm. The hotel kindly allowed a later check out with a prompt and polite response to our request. Check in was efficient and simple. The evening meal was superb - great value and the pavlova! Wow! Chef’s kiss! All in all - a beautiful historic building and a really enjoyable stay. We will return I am sure. 」
