Find hotels near Bowlero West End, Richmond from ￥10,876

"The property itself is in rough shape. Only 2 of the 4 elevators were operational causing long delays for upper floor guests. Our room was clean, but: 1) The bathroom door would only close if lifted and slammed. The hinge wasn't fully screwed into the jamb and the maintenance person who visited the room claimed " it can close" so he performed no work. Not good for a couple where one of us had recent back surgery and the other has a bum shoulder. 2) One of the sheer curtains was missing in its entirety, prohibiting privacy while lighting the room. The second sheer was shredded, with large gaping holes. 3) The room was covered in leftover double-sided tape from somebody's room decorations. There were numerous on the walls and ceiling. 4) The bedroom desk lamp (designed to be a desk to ceiling mounted item) wasn't screwed into the ceiling and would topple over when switched on or off. The lamp was wrapped in blue tape, so I have to assume that hotel staff knew of this deficiency. 5) The suite door was missing a sweep, leaving a large gap under the door which allowed all of the hallway and atrium noise to filter into the room. 6) The shower pan leaked all over the bathroom floor. The doors sealed properly, but the leak was from the bottom of the shower itself. 7) Most importantly, the A/C was non-functional. Our room was 80 degrees and the hotel's resolution was to provide a box fan to circulate the hot air. This hotel has been entered onto our "no go" list. 2 out of 10 at best."

"Very comfortable, and clean "

"everything"

"It could have been better .Ac does not work . The bathroom could have been cleaner . No other than that it was ok."

"do not stay close to an elevator it has the loudest motor and kept us up all night. The walls are thin. I did not get an ounce of sleep at this hotel. Will never stay here again. "

"Parking was Ok."

"The rooms were clean and comfortable"

"Overall, the stay was fine. Checked in and out without any issues. The room was clean but noticed bugs on the ceiling...yuck!! The location was a little worrisome as it's around a nightclub and music was blasting so loud when we got there. Unfortunately, we did not get any sleep as we woke up at 2am in the morning to people hanging outside the hotel screaming and just being rowdy for hours. The next morning we almost stepped on someone's vomit as we were leaving. Yuck!"

"Overall, it was a pleasant stay, and I would recommend staying here. Even though I would say the quality of breakfast items could definitely use some improvement."