ボーンマスのヴィラ

「The big plus is the swimming pool / jacuzzi / steam room and the very well equipped gym. The room was very pleasant and well appointed and the bed very comfortable. The staff were very friendly and helpful and the food and drinks were good. If I had to be critical I would say the buffet breakfast was poor with no pastries or fresh fruit salad, bread for toasting etc. There were cooked breakfast choices from the menu but if you are a continental breakfast type person it wasn't great value. The...

「モダンなホテルではないが、設備は問題なく、3泊しましたが滞在は快適でした。」

「Everything was excellent.」

「従業員の人たちは、丁寧で必要な事（こちらの知りたいことに答えて頂いた。）対応が良かった。地図を見ながらレンタカーで行ったが、場所が中々判らなかった。部屋は2階だったが、 得れバーターが無く、荷物を部屋へ持っていくのに苦労をした。 」

「何度も滞在。バスタブがある部屋。 綺麗な部屋。レセプションと部屋が離れてるのは、自分達は問題なし。朝食もステキな会場である。 BICまで歩いて7.8分」

「Kind staff helped for lifting my heavy baggage upstairs. I wa exhausted becaus of long distance trip, so l really am glad to her! Thank you.」

「イベント会場であるBournemouth International Centreに近いので、3回目の利用でした。 毎回快適な滞在をしています。 ロンドンからも車で行きやすいです。 今回はその後コーンウォールをめぐるドライブをしました。 ホテル自体がイギリス南部の海岸に位置しているので、この時期(1月)でも日本より寒くありませんでした。 シーズンオフなので、観光地が空いてて助かります。」

「きれい＋快適。朝食会場が古くさく食事内容もいまいちだが滞在には十分。」

「Friendly stuff, good kitchen, reception +++👍」

「Breakfast is very nice. Several chooses.」

「The stay was a good 3-star experience, but only an OK 4-star experience. Many small examples of 'low customer centric mindset' eg. unable to add bar and meal costs to the room bill. Most disappointing of all, was when we needed to check-out 4 days early of a 18-day stay, there was no means to arrange/trigger a refund on pre-paid rooms other than to take up the matter with the third party」

「My husband and I arrived at Brooklyn house on Friday 24the July. We had approx 2.5hrs drive. There was no one on reception to check us in at approx 6pm. After ringing bell twice I finally tracked Maxine down who came to check us in. No eye contact was made between Maxine and my husband just me and she seemed quite 'cold'. She showed us to our room after going through everything and also asked what time we would like breakfast the following morning. We got to breakfast at 9am and again...