Best Western Plus The Connaught Hotel & Spa

Property class: 4

Choose dates to view prices

Reviews

8.4 out of 10
Very good
Near Bournemouth International Centre and Bournemouth Beach, Best Western Plus The Connaught Hotel & Spa provides a terrace, a garden, and a hair salon. Treat yourself to a body scrub, a manicure/pedicure, or a facial at the onsite spa. The on-site British cuisine brasserie, Blakes Brasserie, offers breakfast, dinner, and al fresco dining. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
The current price is ￥14,436
￥17,323 total
includes taxes & fees
Oct 8 - Oct 9

Popular amenities

  • Pool
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite-1 King Bed, Non-Smoking, Lounge, Roll Top Bath, Balcony, Garden View

A hotel room with a large bed, two bedside tables with lamps, a chair, a small table with a tray, and a window with curtains.

Suite-1 King Bed, Non-Smoking, Lounge, Roll Top Bath, Balcony, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a wardrobe, a mirror, and a nightstand with a lamp and flowers.

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside tables, a chair, and wall-mounted artwork.

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a nightstand, and a window with curtains.

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a bottle of champagne and glasses, a chair, and three framed pictures on the wall.

Superior Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

A neatly made bed with a white bedspread and two pillows, flanked by bedside tables with lamps, in a room with floral wallpaper and a large window with blue curtains.

Executive Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

A hotel room with a large bed, two bedside tables, a headboard, and three framed pictures on the wall.

Standard Room, 1 Double Bed, Non Smoking, Balcony

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Balcony

A hotel room with two beds, a chair, a nightstand, and a view of the outdoors.

Standard Room, 2 Twin Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Lodge)

A hotel room with a bed, a nightstand, a lamp, a wardrobe, and a window with curtains.

Standard Room, 1 Twin Bed, Non Smoking (Lodge)

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Lodge)

A hotel room with two beds, a nightstand with a lamp, a chair, and a TV.

Standard Room, 2 Twin Beds, Non Smoking (Lodge)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

A neatly made bed with a blue headboard, two bedside tables with lamps, and two framed pictures on the wall.

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Lodge)

A hotel room with a large bed, two armchairs, a small table, and a window with curtains.

Suite, 1 Double Bed, Non Smoking (Lodge)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

A neatly arranged bedroom with a bed, bedside tables, a wardrobe, and wall-mounted artwork.

Suite, 1 King Bed, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Garden View

A bathroom with a freestanding bathtub, a sink, a window, and a shower area.

Suite, 1 King Bed, Balcony, Garden View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

A hotel room with a bed, bedside lamps, a chair, and a window with curtains.

Suite, 1 King Bed, Non Smoking (Shower Only)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Garden View

A neatly arranged bedroom with a bed, bedside tables, a wardrobe, and wall-mounted artwork.

Suite, 1 King Bed, Balcony, Garden View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Spa King Suite

A bedroom with a bed, bedside lamps, a nightstand, a wardrobe, and a star-shaped ceiling light.

Spa King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Garden View

A hotel room with a large bed, a desk with a chair, a small table, and a window with curtains.

King Suite with Garden View

  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Bournemouth City Centre, a neighborhood in Bournemouth, Best Western Plus The Connaught Hotel & Spa is near the airport and near the beach. While the natural beauty of Bournemouth Beach and New Forest National Park can be enjoyed by anyone, those looking for an activity can check out Poole Harbour. Oceanarium and Bournemouth Natural Science Society are also worth visiting. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Bournemouth travel guide
Map
BH2 5PH, England, Bournemouth, 30 West Hill Road

What's nearby

  • A park with a water channel, benches, and people walking.
    Bournemouth Lower Gardens
    7 min walk - 0.7 km
  • A building with a blue awning and the 'BIC' logo.
    Bournemouth International Centre
    8 min walk - 0.7 km
  • A row of beach huts along a seaside promenade with a cyclist in the distance.
    Bournemouth Beach
    8 min walk - 0.7 km
  • A landscaped garden with various plants and rocks, a red brick building, and a clear blue sky with clouds.
    Bournemouth Pavillion Theatre
    11 min walk - 0.9 km
  • A pier with a restaurant named "JACKTAILS AT" and a beach with people walking and children playing.
    Bournemouth Pier
    12 min walk - 1.1 km

Getting around

  • Bournemouth Station
    14 min drive
  • Bournemouth (BOH-Bournemouth Intl.)
    21 min drive

Restaurants

  • Smokin' Aces
    5 min walk
  • Brewhouse & Kitchen
    6 min walk
  • Old Harry Rocks Bar & Restaurant
    4 min walk
  • Brasserie Blanc
    4 min walk
  • Cristallo
    2 min walk

About this property

Best Western Plus The Connaught Hotel & Spa

  • Upscale hotel near Bournemouth International Centre
  • Located close to Bournemouth Beach, Best Western Plus The Connaught Hotel & Spa provides a terrace, a garden, and a hair salon. Treat yourself to a body scrub, a manicure/pedicure, or a facial at the onsite spa. The on-site British cuisine brasserie, Blakes Brasserie, offers breakfast, dinner, and al fresco dining. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Full breakfast (surcharge), self parking (surcharge), and express check-out
    • Express check-in, concierge services, and coffee/tea in the lobby
    • A 24-hour front desk, a banquet hall, and barbecue grills
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 53 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with tubs or showers and hair dryers
    • HDTVs with digital channels
    • Electric kettles, heating, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Tourism Program. For more information on what this certification requires and verifies, please visit their website.

Similar properties

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Bournemouth City Centre
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
8.0 out of 10, Very good, 909 reviews
The price is ￥10,715
￥12,858 total
includes taxes & fees
Sep 27 - Sep 28
The Connaught Lodge
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 12 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blakes Brasserie
  • The Gin Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (3,003 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1850
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to September 23:
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Uncovered self parking fee: GBP 12 per night
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 16 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool, health club, and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Best Western Plus The Connaught Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Plus The Connaught Hotel & Spa?

As of Sep 23, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus The Connaught Hotel & Spa on Oct 8, 2026 start from ￥14,436, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus The Connaught Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 12 per night. Limited spots are available.

What time is check-in at Best Western Plus The Connaught Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 30.00 (subject to availability).

What time is check-out at Best Western Plus The Connaught Hotel & Spa?

Check-out is at 11:00 AM. Late check-out is available for GBP 30.00 (subject to availability).

Where is Best Western Plus The Connaught Hotel & Spa located?

Located in Bournemouth City Centre, this spa hotel is within a 10-minute walk of Bournemouth International Centre and Bournemouth Beach. Bournemouth Lower Gardens and Durley Chine Beach are also within 10 minutes.

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Reviews

Best Western Plus The Connaught Hotel & Spa Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 396 out of 975 reviews
Rating 8 - Good. 399 out of 975 reviews
Rating 6 - Okay. 120 out of 975 reviews
Rating 4 - Poor. 45 out of 975 reviews
Rating 2 - Terrible. 15 out of 975 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always brilliant. Thanks again for an amazing stay
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff friendly and helpful and rooms were very clean
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast and staff were very good shock with the cost of parking
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out staff were helpful and friendly. Nice ambiance throughout. Good swimming pool. Recommend.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location, facilities perfect. Just what we needed. Thank you for making it so lovely for us.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with friendly and helpful staff. Spa and pool area is good with a good steamroom and sauna.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym and pool, located near beach and amenities
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful, the room was big and the bed was very comfortable, the pool and spa was a nice treat after a long day.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

£12 for car parking which was hidden I the hotel details but nice hotel clean and good amenities
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location & general cleanliness of the property was of a high standard. The only thing that let it down was the changing rooms of the gym needed to be cleaned.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
All good ,nice staff ,and nice pool
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

The hotel was very quiet clean and the staff are excellent,especially one of the mangers Thomas ,who was very helpful with are heating and all the advice he gave us .
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Staff member Thomas was very helpful and provided excellent customer service.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Clean staff was nice and friendly helpful spa was really good Only1 thing there was no food or snacks on Sunday evening
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Really good value for money. Room was clean, shower was hot and had good pressure. The pool and spa facilities were lovely. Good location, and easy to park.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Nice Spa facilities
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and very friendly staff
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean and spacious. Staff were excellent particularly waiting staff in the restaurant. Dinner was delicious & buffet breakfast had good choice.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff were nice, room was decent, food was shocking
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was very clean.The staff were very kind, helpful and friendly. We loved the facilities at the hotel
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice location, friendly staff and great pool/spa
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Good staff and nice breakfast area
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I tried the evening meals on this stay and I thoroughly enjoyed the food, very tasty and fresh, staff were friendly, respectful and polite.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We felt that our stay exceed our expectations, all staff were friendly and nothing was too much trouble! Excellent service, definitely would return!
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was beautiful and one of the cleanest I have ever stayed in. However the parking is ridiculous. You are told on arrival you must pay for parking for the duration not per day. This is an issue because you spend most of your evening driving around to find a space. The spaces are very small so your car is at risk of being scratched daily. The breakfast is shocking for £17.50 a head so avoid at all costs. The staff on reception and breakfast seem short staffed and short tempered. I also did not have my room replaced for towels or cleaned for the duration of our stay. Such a shame as the hotel is very pretty but the service did not replicate this for me and we would not stay here again
Stayed 3 nights in May 2026