Find hotels near Botanical Gardens, Puerto de la Cruz from ￥6,447

"Best location. Very comfortable beds, lobby area and the pool! Buffet breakfast top notch. "

"The rooms are very nice and great view. The feel of lobby and other areas of the hotel are more like an all inclusive. Roof top is spectacular and barely anyone there. "

"A very disappointing hotel in desperate need of refurbishment. Our Junior Suite was nothing like the photographs in the hotel promotion. It was a dark gloomy room with dangerous wiring. The tv couldn't be plugged in and the door to the balcony wouldn't lock. (We were on the first floor and the unlocked door was a real worry.) The food was mediocre. Entertainment left a great deal to be desired."

"This cannot be a 5 Star hotel. It should not be more than 3 stars. It is a very old hotel, staff was not helpful, we paid for breakfast during booking but they said its not included in spite of me showing them on the booking app. Location is not ideal, its very far from the airport and main lively area, unless you have a car its not convenient getting anywhere. Amenity timing is not good, bathroom and room also was not the best. The only good thing about this hotel was the view from the room-ocean view, that's it. We paid a lot for a 5 star experience but were disappointed. "

"single rooms we had were excellent. Did not use pool but looked to be in good order. Was a family friendly hotel"

"I was in a room facing the hotel pools, so no view to speak of. Good central location age easy to enjoy the ocean across the street. Julio ( I hope i have the spelling correct was amazing in the dining room. Very welcoming and willing to speak English and help me out. Room cleaning was equally amazing and accommodating to my requests not to have the room done everyday. Overall i found the housekeeping to be very environmentally aware. Older ladies in the front desk could do with some customer service training. "

"Nice hotel, lovely spa but the only issue is you have to pay additional fees even if you’re a hotel guest to use at the spa and that’s excluding treatments!"

"Travelling with family and granchild, staff could not have been kinder or more helpful. Rooms beautifully maintained and facilities excellent "

"The hotel is nicely equipped. I got a free upgrade of room as I was celebrating my birthday on the trip, which was a nice gesture of them. "