From the outset, this property was a major disappointment and never got better. There are several problems that need attention, which were not disclosed in the pictures or written description on the property website. For instance:
1. It appears that the pictures on the website are many years old and do not show the house in its current condition, with worn and outdated furniture, poor lighting, heating, and bathrooms.
2. There is no mention of a long, narrow, dark staircase (with uneven, inconsistent risers, which are likely against building codes) from the front door to the main level, which requires the guests to carry everything up to the living area.
3. Unlike other rental properties, there is no informative book on the premises describing its amenities, such as how to operate appliances, how to take the hot tub cover off (which we were unable to do), emergency numbers, etc.
4. Several of the living room, kitchen, and bedroom windows would not close completely, which created cold drafts throughout the house through the entire stay. The windows allowed rain to pour in onto the sills, electrical outlets, and heaters below the windows.
5. We immediately contacted the owner/agent about the window problems and rain coming into the house,y at the latest, but no one arrived.
6. The power went out on the first full day of our stay. We had no hot water, no lights, no heat, and no use of any appliance. We had to forego the fireplace for heat because the drafts were so strong sparks came flying out of it. With only flashlights for light and no assistance from the owner, we spent the entire stay wrapped in jackets and blankets.
7. The flue on the very old fireplace kept closing on its own and would not stay open.
8. Because the house was uninhabitable due to the lack of power, we left early and requested reimbursement of the unconscionable, hefty price we had paid for this supposed luxury home. The owner has refused to honor this contractual obligation.
Despite others' positive reviews about the house, the house is truly over-priced for the total lack of service and comfort the renter receives.