Find hotels near Black Sands Beach, Sausalito from ￥14,151

"Our stay was extremely frustrating from the moment we arrived. There were far too many stairs and level changes to navigate in order to reach the room, and very little assistance was offered to my wife and me. We were told to “take the elevator, and it’s only a few steps to your room,” but that was completely inaccurate. In reality, we had to navigate what felt like five different flights of stairs — going down and back up multiple staircases — all while carrying two large suitcases. To make matters worse, the room keys did not work on three separate occasions, forcing us to repeatedly make the long trip back down to the lobby to have them reprogrammed. The entire experience was exhausting, inconvenient, and far below expectations."

"They charged me a hold on my card and I didn’t even stay there"

"The AC did not work in our unit"

"Room was not clean whatsoever, there were brown curly hairs high up on the restroom ceiling, the floor of and the bathtub was brown. I also found little bits of black stuff on my bed, maybe that was just from the washer machines though it was like black soft pieces of cotton. One rude staff and the rest were great. Bring water as they don’t offer free water bottles which is a bit weird, elevator is very sketchy and closes very fast so watch out. "

"1) Was told at check-in our room/unit had been changed, changed to a less desirable room/unit. Full occupancy so nothing could be done about it. We were never informed about the change. No adjustment offered by management. Made our reservation months ago. Were we moved so our room/unit could be rented at a higher price? 2) TV reception horrible, picture unwatchable. TV old and on cable, all analog. 3) No sheers on windows. By opening drapes to let in light there is no privacy as many units face each other. Made the room dark, but we kept drapes closed. 4) Fewer garages than units, we were fortunate to have use of a garage, otherwise we would have had to park on a neighborhood street. Security and convenience of the garage was a big deal. 5) Has to be the noisest toilet when flushed. Also, would prefer to have a small shelf around the bathroom sink. 6) Charming courtyard with driveway pavers, beautiful flowers and exterior building design. 7) Dated but very nice clean, comfortable rooms/units 8) Excellent location. 9) Overall, a good place to stay. Hopefully their changing room without notification is not their usual way of doing business."

"Staff was very helpful."

"Everything you need here- Market for coffee, sandwiches, drinks. A bar for wine, beer, and spirits. Pool, fitness, free breakfast. Clean rooms, great staff, and perfect location."

"Our check in took over half an hour - we had to wait outside the office! Room - the bathroom door was jammed. We wanted to bath but there was no plug and no offer of another. The worst was there was a very bright spotlight outside our room so was impossible to sleep as so bright as light came through the shutters. Again no offer to remedy Not a great experience"

"Great stay"