In all my years of working away this has to be the worst place I’ve stayed in. Staff were poor, policies are shocking, unhelpful, inconvenient.
I could probably go on all night. I even found the general manager quite rude tbh
Might be cheaper than everywhere else but there is a reason why
Sorry to be so negative
Mike
2024 年 5 月に 4 泊滞在
2/10 (非常に不満)
Sukhdev
カップルで旅行
2024 年 4 月 28 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The service at this hotel was the worst i have ever experienced in my life of travels, we couldn't even stay the night, radiator was not working the shower water was not working and everytime i left my room staff had to rest my key. When informed manager she said we were being fussy and asked for a lot, i didnt stay the night and they refused to refund my monies or the payment for the breakfast that wasn't eaten. Worst hotel ever avoid.
Sukhdev
2024 年 4 月に 1 泊滞在
4/10 (不満)
Tapan
カップルで旅行
2024 年 4 月 22 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Had booked a room for my grandson through Expedia who is UK citizen and was visiting Coventry. University . I paid with my credit card and Booking was confirmed.
But when he went to checkin, was asked to give a credit card to bill 1 penny for verification. He didn’t have physical card, and uses online card from phone. And was not able to cancel or change name on the booking.
While finally he was allowed to checkin, was a very bad experience. Never had this problem in any other hotel in other countries or in London..
Tapan
2024 年 4 月に 1 泊滞在
6/10 (普通)
Peter
出張
2024 年 4 月 5 日
It was ok for a one night stay, but it’s a bit rich to expect guests to pay for Wi-Fi access when other similarly budget priced but better appointed hotels do not.
Peter
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Tiffany
2024 年 3 月 30 日
Nin
Tiffany
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Imran、Wolverhampton
2024 年 3 月 29 日
Imran
2024 年 3 月に 4 泊滞在
4/10 (不満)
Mr Steven
出張, 家族旅行
2024 年 3 月 24 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel is shabby and old , room was ok but bathroom was tired and felt grubby . They demand photo id from all visitors to book in but this isn't mentioned anywhere when you book . There is no onsite parking ( again not mentioned at booking ) and the suggested car park is a grim .
Mr Steven
2024 年 3 月に 1 泊滞在
4/10 (不満)
Aliesha
カップルで旅行
2024 年 3 月 22 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Check in staff was rude, felt unwelcome. Could sleep due to loud banging outside and the room itself was not very clean. Towels etc had marks on them & grime in the shower.