ビッグ ベアー マリーナ周辺のホテル

「Great location! Very clean room! Great staff. 」

「Enjoyed our stay ! Always looking forward our stay . Staff is awesome .」

「It was confortable to stay. There are enough kitchen equipments, DVD player, heater and bath goods. Just Wifi was not working.」

「I booked a stay just for 1 night and confirmed everything. Got the receipt, cabin number, door code. Etc, early the day of the check in. Drove up there to find out that they double booked our stay and could not accommodate us. We drove 2 hours with 2 babies with us to find out that we can’t stay to a cabin that we wanted. I still appreciated the offers of atleast getting us alternative stay to their property or other properties, but it’s just really inconvenient and waste of time not having what...

「The room was clean, the staff was friendly and we had a full kitchen. The fireplaces in each room worked so well that we didn’t have to turn on a heater. We were truly impressed with the layout of the unit. We will definitely speak about our travels to whomever wishes to stay in Big Bear. 」

「No informayion about the property, amenities or how the heater/ac worked was provided. The hotel looked old and unmaintenance by a professional. It looked like an untrained contrator did repairs yo the room. Never staying there again.」

「Breakfast and staff were great, however, the beds were extremely uncomfortable and hard and would make noises anytime you would move around on the bed, to the point where it felt like the bed was going to break at any given moment. The structure of the bed felt unsafe.」

「The staff was very nice but both the shower and the bathroom didn't drain. not a good stay.」

「not bad.」

「Everything was fine,my kids really enjoyed the playground the only thing that was bothering me was the fridge not working properly my drinks and milk were warm. The cabin was clean and it had everything we needed to make a meal. My family wants to go back next year.」

「ビッグベアレイクで行われたスパルタンレースに参加した夜に宿泊しましたが、たった1人のスタッフが営業時間内なのにも関わらず受付におらず、電話連絡して20分ほど寒い外で待たされました。部屋もオンライン予約していたのに、追加料金でジャグジー風呂付きの部屋はどうかと強く勧められました。」

「Hello. the location is ideal in Big Bear. My room was neat and clean. The staff was friendly and efficient. They were professional and courteous. A couple of maintenance items that could use improvement. The hot tub was not hot. There was a smell of gas leak in the stairwell next to the front lobby. The upstairs third floor bedrooms were very hot at 85 degrees. The hallways upstairs were also very hot. We opened the windows to get some breeze to ease the heat. These appear to be all fixable...

「Great location ! 」

「Same-day booking with same-day check-in. When we arrived, there was no office or property manager on site. We had to call to check in, which was easy enough, but their advertised 24-hour service was not accurate. There were no clean towels provided, so we couldn’t shower the first night. I didn’t get towels until the next day after driving to another property they manage to find someone in person. The WiFi password was also not provided, and no one answered calls or messages for hours. There...

「There was a major construction going on at the lobby and they put us the room next to it when there were more vacant rooms. The noise started at 8am next day. Then shower was not working… Only super hot water came out so that I couldn’t take shower. And microwave oven was not working either… This is the worst hotel experience.」

「The property was clean and the staff are super healthy in finding your room numbers and passwords. Theres no mini fridge or microwave but honestly there’s everything you would need for a stay for a day or two. 」