ベテンドーフの格安ホテル

「Great」

「The customer service was excellent and the property was perfect.」

「I called to hotel prior to our arrival to request a rollaway bed. When we checked into our room, there was no rollaway bed in the room. We went to the front desk to inquire about the rollaway bed. They said they would get one in our room. However, when they check to room they gave us, they said we would have to change rooms because the room they gave us was not up to code for a rollaway. Why didn't they know that before we put our stuff in our room. We had to take all our belongings and move...

「I do not recommend this property. I can handle “run down”, but this hotel was far worse than that. Bedding was gross and stained. Carpet felt nasty to your feet. Everything was dirty. We spoke with an agent from Expedia for a refund and packed our clothes and left. Expedia should not post a hotel in this condition on its website. The pictures were totally misleading.」

「1st, gave run down roach room to aunt who is having her pumbinb done. She has a service animal, not a pet, that was brought to watch over her when she was alone for a few hours on the last day of the stay, a service animal who is housebroken, of mature age, and fully grown as well as trained. She contacted them prior to having the SA brought to her regarding the animal policy. Since my card was on file, I was charged 345$ in extra fees due to the 1, 5hr service animal visit. No damage...

「Very clean, great staff and walkable to everything!!!」

「Staff was very knowledgeable and friendly.」

「Pool not working- dirty room- Internet down first night. Loud during quiet hours」