Balham Leisure Centre周辺のホテル

"朝ごはんが美味しかった"

"My stay was unfortunately disrupted by multiple serious issues. On the first night, the room lost running water for a significant period, which meant the toilet and shower were not functioning. This already made the room difficult to use. The following day, water began leaking through a ceiling light fixture in the room, which was particularly concerning given the proximity to electricity. Shortly after reporting this, guests received an evacuation notice due to flooding concerns in the building. I had to pack my belongings and leave the room while the situation was assessed. Eventually I was moved to another room that appeared unaffected. To their credit, the staff communicated via WhatsApp and eventually relocated me to a safe room. However, the situation itself was stressful and disruptive, especially given the safety concerns related to water leaking near electrical fixtures. The compensation process also required considerable persistence. The initial offer was very low, and I had to follow up multiple times and escalate the issue before management reviewed the situation and agreed to a more appropriate refund for the affected nights. While I appreciate that the matter was ultimately resolved, the combination of loss of water, a ceiling leak through an electrical fixture, evacuation of the room, and the difficulty in obtaining appropriate compensation made the stay far from what one would expect from a hotel."

"マネージャーさんには、大変なお気遣いをいただきました。ありがとうございました。"

"It was super clean and I had a lovely night in London."

"スタッフの対応に遅い時があった"

"朝食付きを予約したが朝食が付いていないの一点張りで言われた。 結局ホテル側の間違いだったのに謝りもしなかった。 このトラブルのせいで貴重な時間をを相当奪われた。"

"立地も良く、クラッシックな雰囲気でとても素敵なホテルでした。 スタッフは皆んな親切で快適に過ごせました。 また、朝食がとても美味しかったのが良かったです。 バスタブ付きを事前にリクエストしていましたが、当日まで分からなかったけど、ついていました。 一つだけ、エアコンが付かず、見ていただきましたが、その後もつかず朝は寒かったです。"

"フロントのスタッフもレストランのスタッフも清掃のスタッフもみなさんホスピタリティに溢れて素敵でした。部屋もきれいで次にロンドンに来たらまた利用したいです。"

"特に朝食の会場、味、ボリューム、バリエーションが良かった"