Relaxing location, well maintained and friendly staff, what more could you ask for?
David
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
David
カップルで旅行
2024 年 1 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely place to stay with a great staff! We spent 4 nights here and were more than satisfied.
David
2024 年 1 月に 3 泊滞在
6/10 (普通)
Raj
2024 年 1 月 19 日
Raj
2024 年 1 月に 1 泊滞在
6/10 (普通)
Joseph
2023 年 12 月 26 日
Joseph
2023 年 12 月に 1 泊滞在
8/10 (良い)
Piyush
小さなお子様連れの家族旅行
2023 年 12 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The route to reaach the property was too off. Consider last 500 m as driving on rocks. Property should try tp fix it as they will be major beneficiary. Staff tried to help - 1 guy was good at english, others below average - The confusion went to extent that the lady at counter said that pinnavella elephant orphanage is only 4 km away, which is not true. I only contacted this guy at reception for everything post this incident.
Overall , staff did try to help for everything they could do in their limits.
Piyush
2023 年 12 月に 1 泊滞在
4/10 (不満)
Dominic
家族旅行
2023 年 12 月 25 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Apparently they just opened after being closed for 3 years. They gave us at first a dirty stinky room after a big scene and complaint we finally got the room we booked. Staff barely speaks English. Food choice is very limited, buffet for SriLankan standard is very poor. They tried to force us a Xmas dinner at 40 dollar a person but quality of kitchen is poor, also for the breakfast, no yoghurts. The road towards the place is a disaster and very difficult to reach. Overall poor experience for a so called luxury hotel.