Beautiful place, very well maintained property, friendly staff but it’s a bit remote, transportation in and out is a bit inconvenient.
2023 年 7 月に 4 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Wendy
2025 年 3 月 7 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Comfy bed
The bed was amazing; so comfy and soft! I saw the sun rise whilst looking over the lagoon. Close enough to the airport. Probably wouldn’t want to stay more than a day or two.
2025 年 3 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
TALAL SAEED
2017 年 12 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
مكان جميل وهادي
المكان جميل جدا وهادي ولكن للاسف لم يكن هناك بقيه العشاء لكن قدموا عشاء حسب الطلب
2017 年 12 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Jonathan
2024 年 1 月 6 日
良かった点 : スタッフとサービス
Hotel is 3 star at best. Property is VERY tired ; restaurant food is not very good.
Front office manager was very accommodating.
Smell from lagoon is strong .
2024 年 1 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Karen
2024 年 8 月 4 日
気になった点 : スタッフとサービス、設備とサービス
The room I booked did not exist. The manager tried to convince me that the room they put me in was the room I booked. I had to contact Expedia to try to resolve the issue which did not happen. They promised to add a $90 credit to my account, I haven't seen that credit yet, but it may be processing. The resort said they would comp me breakfast for the remainder of my stay but that did not cover the charges I should have recouped.
Facility is brand new but hotel is just open so hotel service overall needs to be improved. Hotel is located a bit far from town so need to take a taxi to town for reataurant or so on. But place is very quiet and has 2 pools so you can relax and refresh yourself!!
2018 年 1 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2023 年 9 月 3 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Stayed here one night after arriving late in Colombo. It was okay. Clean but very dated. Breakfast food was not good.
宿泊者限定の口コミ
6/10 (普通)
Isabelle
2023 年 7 月 2 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Expedia did not submit my booking. I had to wait for hours until things were sorted out. When I thought everything is solved Expedia also forgot to submit that I booked breakfast. The receptionists were helpless and asked me to sort it out. But as a guest this shouldn't be my responsibility. The next day they provided breakfast complimentary because of the inconvenience. Generally the staff was very different. Some attentive an quick (especially during breakfast) and some quite some slow - but all friendly. My journey wasn't what I expected therefore. But the hotel is nice and provides a relaxed athmospehre. Anyway I cannot recommend to proceed a booking via Expedia ever again. Their reply to e-mail was: It could take 72 hours - 28 days for a reply from the responsible dapartment. Thanks for nothing.
2023 年 7 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常 に不満)
Jorgen schmidt
2023 年 1 月 21 日
良かった点 : 清潔度、客室の快適度
気に なった点 : スタッフとサービス、施設のコンディションと設備
Would not recommend
The rooms and breakfast were the only good thing about this place.
But the food at the resturant wasn’t that great. And it also took ages everytime, even though there weren’t many customers. I ordered the same food two days in a row, and they were totally different.
The spa that they offered online was closed, and we were told to go to the hotel next door, which was just weird.
On Hotels.com it also says that they offer free airport transport, but when asked they said it was 6000 rupis - on Uber/pick me it only costed 2000 rupis so we felt like we were being scammed.
And later check-out was 5000 rupis per hour, even though there were many many rooms available and not many customers at all.
They also did maintenance at the pool all day, and the drilling sound was very unpleasant while trying to relax. And the crows also liked to use the pool. At some point we had to leave the area because there were 20 crows surrounding us.
2023 年 1 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Tine Bjerragaard
2022 年 2 月 1 日
良かった点 : スタッフとサービス、客室の快適度
Ok ophold
Hunde og fugle benytter også poolen, som godt kunne trænge til at blive gjort rent. Stedet er mere slidt end billederne fortæller. Værelse og badeværelse var rummeligt og rent
2022 年 1 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Don Peduru
2021 年 12 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms are quite big as it used to be living quarters for pilots
2021 年 12 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2021 年 11 月 8 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Good, not great.
Beautiful property and grounds, but has started to show wear and tear, which is a shame - because it really is a lovely hotel.
Private View from my room was a blind wall, while there was a good view of the lush garden from entrace door. The issue is, opening the curtains to get this garden view will limit your room privacy. So not very practical in design. Rooms are quite spacious however.
Ordered ala carte meals, and their service could improve in terms of time and also getting the order-notes correct. They had twiced missed the very simple instructions/ requests I had made. Food could improve in taste too, for the price they charge. The next-door-Jetwing Lagoon offer better meals at a better price.
Staff were friendly, decent and welcoming.
Overall, can recommend and may return myself, but with hesitations.
2021 年 11 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非 常に良い)
Shiromi
2021 年 8 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing Hotel and Staff
I traveled from Canada July 26, 2021 and booked this hotel for only two days but ended up staying for 2 weeks and would like to mention as to why this hotel is so special to me. The staff members at this hotel were so helpful, polite, courteous and friendly. I was given a beautiful, large clean bedroom. I must say that I had not stayed in any hotel that had such a large room and an en suite. I was very pleased. Its a lovely and peaceful hotel to relax away from the busy city. Arie Lagoon is a beautiful villa type hotel in a beautiful setting with gardens that has lovely rooms with private verandas, the view of the lagoon from the restaurant area is spectacular, It has a large clean pool close to the lagoon and another close to the reception area. Many other amnesties as well. There is a play area for kids as well. The property is immaculately maintained I must say even during this pandemic.One of the best hotels that i have been to and I recommend this hotel to anyone that would like to visit Sri Lanka. You will never be disappointed.The food is amazing. There was a sea food buffet that I enjoyed which had many kind of variety that was delicious.
2021 年 8 月に 6 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Matteo
2020 年 3 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A modern beautiful and well run hotel. big rooms. friendly people. Only downside is that the location is half an hour by tuk tuk from all else in Negombo.