オートン ホテル

「Room itself fine but newly fitted shower tray flooded bathroom - Room service poor as 3 different menus give 3 different times this is available and a 4 Star hotel stopping room service at 8.00pm???? Wnen cold sandwiches came with chips quality was v poor - drie out bread a scraping of butter and over-fried oily chips - definitely not a 4 Star hotel - younger bar tender needs training on customer service and attitude. Housekeeping staff and receptionist great.」

「Hotel currently going through refurbishment in different areas. Got an excellent deal with B&B so needed hotel for Sat night in area so grabbed. Stated a Club room which was small but cozy. New refurbed but can see has been done cheaply. Existing damaged ensuite door, old bath with new panels just fitted.. if your gonna refurb, do it properly as looks poor. Pool OK but tub was like a washing machine, needed some de-foamer.. Breakfast was OK, box standard. 1 issue we had was disrespect of...

「Lovely service, Stuart a personal favourite with me and my kids. Amazing breakfast! Will return」

「チェスター市内で宿泊先を探したのですが、好さげなところは全て一杯だったため、隣り町に在るこのマナハウスを予約しました。料金が低廉だったので、メンテが充分に出来ていないのではないかと心配だったのですが、嬉しい外れでした。設備も庭園も充分に整備されています。浴室の化粧鏡は、風呂やシャワーを使っても曇らないよう、電熱入りだったのには感心しました。レセプショニストの女性も親切でした。強いてケチをつけるなら、夕食のテーブルが、混んでもいないのに、食堂入口脇だった事くらいです。然し、この宿泊料で、これだけのところは、滅多に無いでしょう。」

「2日目がクリニングしてなかった。」

「Clean, well equipped family room. Catered well for our dog. Hearty breakfast. Very friendly and helpful staff. Excellent value for money. 」

「Friendly staff, clean, comfortable beds, breakfast was good. Nice central areas and amenities. Great location. All round would recommend if you are looking for a 'does what it says on the tin' and a bit more stay」

「good place」

「Room furnishings are very dated and in a state of disrepair e.g. stained carpets, furniture drawers wonky and not closing properly, door handles coming off, the list is endless! I had to request a change of room which was slightly better and the in-room safe didn’t work. And when explaining this to staff I was asked what colour the safe was and was then met with an ‘ah, ok’, as if they expected it not to be working from the colour it was, remarkable! Evening meal was no better than supermarket...

「アーリーチェックインを一度は断られましたが、車に戻る途中で呼び止められて、使える部屋を探してくれました。疲れていたのでありがたかったです。」

「Our rooms were clean and very comfortable and the breakfast was very good. All the staff were very friendly and helpful. We would definitely recommend it.」

「Stayed here a few times now and generally love it , but some things now letting it down in terms of maintenance and upkeep . Showers in the spa need urgent work」

「コロナのため、プールが30分で入れ替え制で、予約いっぱいで利用出来なかった。朝食はコロナ対策もされており、とても美味しかった。シャワーが安定せずお湯がずっと出ない。ベットの寝心地は良かった。」

「We had a wonderful time the bar staff was excellent one of them would go out of there way for you and knowing you can bring pets for next time we visit thank you 」

「Rooms where clean and staff was very friendly with a great location. A little difficult to reach staff before check-in time (11am), but this doesn't take away from the overall experience significantly in my opinion.」

「Excellent breakfast. Great location for local attractions. Every single one of the staff were warm, friendly and helpful. Treats for the kids on arrival which was a bonus. Nice little pool which we all enjoyed using. 」