アトランティック シティでオールインクルーシブのホテルを探す

「Front desk staff needs improvement. At check in, the agent checking me in did not smile at all during the whole process. Being in the position where you are essentially the face of the hotel and the first point of interaction with guests, front desk agents need to provide a warm welcome to guests approaching the front desk. This includes a smile on your face instead of looking miserable. My first morning there, I called the front desk only to ask the hours of operation for the pool and the phone...

「Very nice hotel. A lot of activity. Had an issue with the thermostat and had to change rooms…but issue was resolved quick…no complaints on the customer service. Overall: I’d stay there again」

「オーシャンビュールームを予約したが、チェックイン時にunavailableと言われた。 予約履歴を見せたところ一旦オフィスに戻り帰って来て手配してくれたが、部屋に入ったところフルオーシャンビューからパーシャルオーシャンビューになっていた。 疲れていたのでそれ以上の交渉は諦めた。 」