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"Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room...

"I absolutely loved my stay here. The location is beautiful, nestled into the mountains and a short drive to Samaria Gorge and the White Mountains. There is an incredibly sweet local/rural vibe that feels very safe to walk around and see the local goats and sheep. The breakfast and meals here are incredible, some of the best meals I had in Crete. The rooms are basic but very clean."

"Must go property!"

"The hotel staff were exceptionally helpful and friendly. It felt as if we were visiting family. The room was beautiful and clean. We loved our stay and would go back."

"We had the best stay at this adorable hotel. Host was kind and extremely helpful and helped give us tons of suggestions of what to do during our time there! Right around the corner from the venetian harbor, we could not have picked a better place."

"I can’t say enough good things about this Hotel, looks brand new, super clean. All of the employees were extremely friendly and helpful. Great location close to the Old Chania Port."

"Great buffet breakfast and lovely setting. No kettle in the room though."

"Staff was great.. helped getting us taxis and arranged transportation from airport.. great breakfast included with cooked go order eggs etc.. view of Marina from our room was gorgeous"

"Great breakfast Fantastic staff fantastic location"

"Great location for a relaxing vacation. The staff were accommodating and made our stay extremely comfortable. The beach and restaurants are all top tier. Recommend if you are interested in relaxing on the beach, or going on excursions in the Chania area."

"Buffet Breakfast was excellent, staff also was very professional and excellent at customer service, and assisting with all requests and help needed while there."

"A wonderful hotel in the perfect location with a lovely staff 💙"