Marinell Collection Palm-Mar Apartments offers an active getaway near Siam Park. Enjoy drinks at the poolside bar, challenge friends to mini golf, or keep fit at the gym. Two outdoor pools with sun loungers provide perfect spots to unwind between adventures.
Arona is home to Marinell Collection Palm-Mar. Siam Park is a popular attraction and the area's natural beauty can be seen at Las Vistas Beach and Playa de las Américas. Consider Medieval Adventure at Castillo San Miguel for a night out or Water Sports Tenerife if you're traveling with kids. Visit our Arona travel guide
2 outdoor pools, a fitness center, and a bar/lounge are available at this smoke-free aparthotel. Other amenities include a poolside bar, a snack bar/deli, and self parking. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a refrigerator, a microwave, and a dishwasher. Added amenities include free WiFi, a sofa bed, and an electric kettle.
Marinell Collection Palm-Mar offers 171 air-conditioned accommodations with complimentary bottled water. Accommodations are furnished with double sofa beds and dining tables. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers.
This Arona aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 42-inch flat-screen televisions come with satellite channels.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Smoking not allowed
Services and conveniences
Free bottled water
Limited-hour front desk
Tour and ticket assistance
Things to do
Children's pool
Gym
Mini golf
Table tennis
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
171 units
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 10 per pet, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Covered self parking fee: EUR 7.50 per night
Pet deposit: EUR 100 per stay
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number ESFCTU0000380160008220880000000000000VV-38-4-00953942, VV-38-4-00953942, ESFCTU0000380160008213640000000000000VV-38-4-00948814, VV-38-4-00948814, ESFCTU0000380160008223230000000000000VV-38-4-00954187, VV-38-4-00954187
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 8:00 PM
Property is also known as
Marinell Palm Mar Apartments
Marinell Collection Palm Arona
Palm Mar Apartments Tenerife South
Marinell Collection Palm-Mar Arona
Marinell Collection Palm Mar Apartments
Marinell Collection Palm-Mar Aparthotel
Marinell Collection Palm-Mar Aparthotel Arona
Frequently asked questions
Does Marinell Collection Palm-Mar have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM–8:00 PM.
How much does it cost to stay at Marinell Collection Palm-Mar?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Marinell Collection Palm-Mar on Mar 16, 2026 start from ¥23,758, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Marinell Collection Palm-Mar pet-friendly?
Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a deposit of EUR 100 per stay and a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is available for EUR 7.50 per night.
What time is check-in at Marinell Collection Palm-Mar?
Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Marinell Collection Palm-Mar?
Check-out is at 11:00 AM.
Where is Marinell Collection Palm-Mar located?
This family-friendly Arona aparthotel is within 1 mi (2 km) of Playa de la Arenita and Tenerife Beaches. Los Palos Golf Center and Playa De Los Tarajales are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Marinell Collection Palm-Mar Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.0
Amenities
8.4
Property conditions & facilities
Rating 10 - Excellent. 47 out of 99 reviews
10 - Excellent
47
Rating 8 - Good. 34 out of 99 reviews
8 - Good
34
Rating 6 - Okay. 10 out of 99 reviews
6 - Okay
10
Rating 4 - Poor. 5 out of 99 reviews
4 - Poor
5
Rating 2 - Terrible. 3 out of 99 reviews
2 - Terrible
3
Reviews
10/10 Excellent
Nicola
Jan 16, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet location, clean comfortable rooms. Friendly, knowledgeable and really helpful reception staff.
Would recommend
Nicola
Stayed 7 nights in Jan 2026
10/10 Excellent
Sweedlin
Dec 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice atmosphere, quiet area, lovely staff, apartment is spacious, good amenities, would highly recommend
Sweedlin
Stayed 7 nights in Nov 2025
8/10 Good
Kassime
Sep 26, 2025
Liked: Cleanliness, room comfort, communication
Lovely pool and apartments. Very clean, would recommend, nice little shop and cafe onsite very reasonable prices.
Kassime
Stayed 2 nights in Sep 2025
10/10 Excellent
Oluwatoyin
Sep 18, 2025
Liked: Cleanliness, room comfort, communication
Good apartment hotel. Helpful staffs. Nice pool.
Oluwatoyin
Stayed 3 nights in Sep 2025
10/10 Excellent
Yaneidys
Jul 26, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Parking was not easy but the place overall is nice, not so many options to eat past 7 pm
Yaneidys
Stayed 3 nights in Jul 2025
10/10 Excellent
Mark
Jul 20, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent facilities and the staff were always polite and helpful
The stay in these apartments where absolutely amazing, comfy bed spacious apartment and the extras of ping pong tables and crazy golf. Staff are so helpful to. Would highly recommend this property to family and friends. Walking distance to all amenities
michelle
Stayed 4 nights in Nov 2024
10/10 Excellent
ceri
Jul 24, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very happy with the property and the grounds. Very few people in the pool in the morning. Always parasols and sunbeds free. Lovely chilled atmopshere. More local shops and resturants than we first realised. Very friendly staff.
We asked for the towels to be changed at an specific date and did not happened … when we asked to be changed we were told that they will change them the day we are living which as you can understand did not made any sense
Overall the property has great amenities
Agustin
Stayed 4 nights in Dec 2024
4/10 Poor
Jeroen
Nov 9, 2023
Disliked: Amenities, property conditions & facilities, communication
Cheap. But really budged location. There was a terrible connection to the city. View was bad. Unfinished apartments from years ago. Really hot sith no airco. Was in november but wot not book in summer!
Jeroen
Stayed 4 nights in Nov 2023
8/10 Good
Denis
Dec 11, 2024
Liked: Cleanliness, amenities, communication
Hotel is ok. Initially we were given with a room in the section A with view to construction site. We requested to move to another and few days later we were moved to section C with pool view. Pool is good (some man comes each evening, do measurements and add chemicals), but cold for me - like ocean. Apartments are big, but furniture and all devices are the most cheapest in the world… I have never seen such brands before. Beds are so hard like sleeping on the floor. Something neighbors are noise at midnight and many smoke weed, but hotel doesn’t control it somehow. And last thing: hotel charges for pets 10€ per night. Not much for one night, but for 12 we paid 120€… a lot for possible cleaning after 2kg dog… it should be max amount for people who live for more than few days. And for this hotel u need to rent a car… else u will be sitting in hotel all the time. But thank you in any case. Staff was really friendly and helpful. Hope u will consider my review for improvements.
Denis
Stayed 12 nights in Nov 2024
8/10 Good
Venkata
Jan 4, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place
Venkata
Stayed 10 nights in Dec 2025
10/10 Excellent
Saul Alejandro
Nov 30, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great
Saul Alejandro
Stayed 3 nights in Nov 2025
10/10 Excellent
Saheed
Jan 13, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Ivan was very helpful and pleasant when i had issues charging my phone. The surrounding area is being developed. Limited bus service from property to main road, so walking or taxi is the only option. Inconvenient at night.
The staff at the reception desk was very friendly, and helpful. We are happy with the customer service at the reception. They were all professional, great service.
Neneh
Stayed 4 nights in Aug 2025
2/10 Terrible
O yin
Jan 1, 2026
Disliked: Cleanliness, communication
Extremely disappointed with this hotel. I stayed here for eight consecutive nights, and there were cockroaches in both the bathroom and the kitchen sink, which is completely unacceptable. I made complaints twice, yet there was no response until the evening, even though I reported the issue in the morning.
When cockroaches appeared again the second time, the hotel offered to move us to another room on the 3rd floor. However, we only had two nights left, and travelling with a child made moving rooms very inconvenient. This issue should not have happened at all during such a long stay.
Noise insulation was extremely poor. I could even hear snoring from the room upstairs. Every morning around 6 a.m., housekeeping carts and trolley wheels were extremely loud, and staff dragging luggage through the corridors made it impossible to rest.
The bed was very hard, and both the mattress and pillows were extremely uncomfortable, resulting in very poor sleep quality.
The swimming pool also appeared unsafe. I personally witnessed a woman cutting her foot and bleeding due to sharp or damaged tiles on the ground, which raised serious safety concerns.
To be fair, the kitchen, refrigerator, and washing machine were convenient and useful. However, hygiene and safety issues must be properly addressed first, as these are far more important than convenience.
Overall, this stay was far below expectations. I wouldn’t even give 1 star if that were an option. I will not return to this hotel and do
O yin
Stayed 8 nights in Dec 2025
4/10 Poor
Leanne
Aug 22, 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Room is average nowhere near as nice as photos. I did not enjoy my stay here I have to be honest . Reception quite rude and unhelpful, arrived at 12pm with my 3 young kids and was told my room will not be ready until 4pm . He said that he would make sure they clean my room asap so we can check in. Which of course did not happen . At 4 pm I was told my room was still not ready and I would have to wait by the pool with my kids after getting off a 4 hour flight . Only when I said I’m
Going to leave and go somewhere else and I will contact my credit card provider my room was suddenly ready.. but it wasn’t every 10 minutes someone would knock the door returning dishes and towels and cups toilet roll . Felt the opposite of a fancy hotel . The only person I would recommend this place to is my ex girlfriend
Leider nichts, denn die enge Bauweise läßt kaum Sonne auf die Balkons und sie sind von allen Seiten einsehbar.
Werner
Stayed 5 nights in Feb 2026
8/10 Good
Jonathan
Feb 12, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
+ wunderschöne Anlage mit herrlichem Pool
+ Ferienwohnung groß, sauber, mit Geschirrspüler und Waschmaschine
+ kostenloser Parkplatz vor dem Hotel
+ freundliche Mitarbeiter
+ WLAN funktioniert top
+ schöner Balkon mit Blick auf den Pool
- Badezimmer etwas in die Jahre gekommen
Jonathan
Stayed 8 nights in Feb 2026
8/10 Good
Gerd
Jan 24, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Zeer behulpzaam personeel. We kregen eerst een appartement op de 1ste verdieping, mét balkon, zoals geboekt. Dit balkon keek evenwel uit op een tegenoverliggend balkon. Op ons verzoek konden we, tegen betaling van een kleine meerprijs, na 2 dagen verhuizen naar een appartement op de 3de verdieping met uitzicht op het mooie zwembad. Ruim appartement met zeer goed uitgeruste keuken, prima sanitair en uitstekend bed(in het 2de appartement, in het eerste was het matras keihard, en wij zijn wat gewoon).
Gerd
Stayed 7 nights in Jan 2026
10/10 Excellent
Onur
Dec 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Sauberes Zimmer und guter Service
Onur
Stayed 3 nights in Dec 2025
2/10 Terrible
Patrick
Nov 25, 2025
Disliked: Room comfort
Veraltete Anlage. Entspricht nicht den Fotos.
Patrick
Stayed 5 nights in Oct 2025
10/10 Excellent
YANNICK
Nov 20, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Tout était parfait.
Très bon accueil. Appartement spacieux.
Je recommande vivement