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Aparthotel

Apartamentos HG Tenerife Sur

3.0 star property

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Apartamentos HG Tenerife Sur is near Los Cristianos and Las Vistas Beaches. Guests enjoy an international buffet, drinks at the poolside bar, and on-site shopping. Two outdoor pools include a children's area, and the attentive staff creates a welcoming atmosphere.

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Restaurant
  • Laundry
  • Gym
  • Outdoor Space
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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 4 for children
  • Fee for in-room wireless internet: EUR 5 per day (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per day (rates may vary)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Apartamentos HG Tenerife Sur have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Apartamentos HG Tenerife Sur pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Apartamentos HG Tenerife Sur?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Apartamentos HG Tenerife Sur?

Check-out is at noon.

Where is Apartamentos HG Tenerife Sur located?

This family-friendly Arona aparthotel is located near the airport, within 1 mi (2 km) of Playa De Los Tarajales, Las Vistas Beach, and Chayofita Hill. Siam Park is 2.3 mi (3.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.8

Cleanliness

7.6

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 105 out of 485 reviews
Rating 8 - Good. 224 out of 485 reviews
Rating 6 - Okay. 113 out of 485 reviews
Rating 4 - Poor. 29 out of 485 reviews
Rating 2 - Terrible. 14 out of 485 reviews

Reviews

Verified

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, communication
The staff at reception lovely and the cleaners every where i always said hello and pool bar man friendly life gaurd nice to cant fault it lovely stay 😊
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ruby

Liked: Cleanliness, room comfort

Great apartment

Great location, lovely and clean apartments cleaned every day.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, room comfort, communication
Very nice nd good location
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Cyril

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed this apartment hotel. Very nice staff! Help and friendly to make your stay comfortable. The local area is full nice Spanish restaurants if you look for them and the hotel restaurant is quite nice if you don’t want to go out. Walkable distance to los Cristianos beach. I will definitely rebook with my family this hotel.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice apartments lovely pool area which gets sun all day.the staff are very friendly and helpful.the area surrounding these apartments are filled with great bars and restaurants.
Stayed 7 nights in Sep 2024
Verified

8/10 Good

Emily

Liked: Cleanliness, amenities, property conditions & facilities, communication
Big pool area with lots of sun beds
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort, communication

Very good, very nice

Had a lovely return stay. Studio really clean and modern, cleaned every day regular towel change - If you like a pool it seems pleasant although people seem to be waiting at 9am for them to be unlocked. Good area everything in walking distance
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Enjoyed the holiday

Nice hotel.staff very efficient and friendly. Rooms comfortable could do with a bit of updating. Pool area great. Stayed in nov so had no problem getting a sunbed. Good location with lots of bars and restaurants nearby. 15 min walk to beach.
Stayed 5 nights in Nov 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, room comfort

All good

Very good and spacious aparthotel with heated swimming pool. Adequate buffet breakfast. Decent restaurant onsite, and several restaurants within a short walk. Don't confuse it with HG's other apartment complex over the road. In spite of instructions not to do so, many guests left towels on the sunloungers all day. But we always managed to find a couple of free ones. If we came again we would ask for a room a bit further from the bar, as the music didn't finish until 11pm.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Fiona

Liked: Cleanliness, amenities, communication
The only criticisms about the appartment was that there was no air conditioning: it was hot in the bedroom and couldn’t sleep. The shower was awkward as the shower head faced the shower curtain so the bathroom was easily flooded. Good maid service and helpful hotel staff. Brilliant swimming pool.
Stayed 5 nights in Sep 2024
Verified

6/10 Okay

Stuart

Liked: Cleanliness, communication

Ok but could be great

Great location,rooms run down and outdated,solid foam mattress 😲very slippery at poolside,nice pool bar,if you can get a sunbed,no iron,iron board,brush ,mop etc,no air con. Hade a good time, though would have preferred not to be looking at the road. Some staff helpful ,others very unhelpful
Stayed 7 nights in Oct 2024
Verified

6/10 Okay

Maggie

Liked: Cleanliness, property conditions & facilities
Booked for 5 days. Stayed in a studio apartment. Accommodation was clean. Bottle of water in fridge for arrival which was a nice touch. Close to eating areas and about 15 mins to beach. Our major issue was sunbeds at the pool. Too many apartments and no where near enough sunbeds or the space to put them. Asked lifeguard who kindly offered to get white plastic chairs for us. Asked lady at reception and was basically told (without looking up from her computer screen) not enough beds and better luck tomorrow getting one! We left after 2 days as relaxing by the pool is a big part of a holiday for us. We had asked for an upper floor apartment with a view. We got a lovely view of the swimming pool of a privately owned complex with a beautiful pool area with no one using it. At least we had a laugh about it!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay
Stayed 7 nights in Jan 2025
Verified

8/10 Good

David

Liked: Cleanliness, communication
Pool easy to have a clear swim when I used it
Stayed 5 nights in Nov 2025
Verified

8/10 Good

ross

Liked: Cleanliness, amenities, communication
Clean apartments
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

maureen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property excellent location
Stayed 3 nights in Nov 2022
Verified

8/10 Good

Joanne

Liked: Cleanliness, room comfort
Great position just set back from town Good food shops nearby Restaurant on-site good Lovely pool Daily maid service Staff friendly and helpful
Stayed 7 nights in Sep 2022
Verified

8/10 Good

steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms look a little bit tired but overall the place is a great place to stay, the pool is fabulous & in a good location, would stay again
Stayed 6 nights in May 2023
Verified

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quite clean and generally condition of the hotel
Stayed 7 nights in May 2023
Verified

8/10 Good

David

Liked: Cleanliness, room comfort

Tenerife

Tidy apartment beds were comfy. Nice balcony view out to the pool area. Staff were nice and friendly my only complaint was our check in was slightly delayed. Overall a decent stay would use again.
Stayed 3 nights in Nov 2023
Verified

6/10 Okay

Ian

I feel not just the hotel but the area appears scruffier than our last stay , one year ago.
Stayed 7 nights in May 2024
Verified

6/10 Okay

mick

Liked: Cleanliness, room comfort, communication

Week away

Apartments were a little “tired” and needed some decoration and updating. For example the bathroom ceiling paint was peeling off.
Stayed 7 nights in Feb 2024
Verified

8/10 Good

Julie

Liked: Cleanliness, communication

Very clean but dated

The apartment was very clean as were all communal areas. The staff were helpful and any reported bits of maintenance issues were fixed immediately. The furnishings in the apartment lounge need an update as they are reaching the end of their life and are worn and dated.
Stayed 7 nights in May 2023
Verified

4/10 Poor

amy

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Staff rude and not helpful at all
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

Briana

Disliked: Communication
I paid on Expedia prior and they made me pay again. The room was “ ready” or rushed and then a maid walked in while we were changing. No knock or anything
Stayed 1 night in Jul 2022