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Aparthotel

Apartamentos HG Tenerife Sur

3.0 star property
Family-friendly aparthotel with 2 outdoor swimming pools connected to the convention center in Arona

Choose dates to view prices

Apartamentos HG Tenerife Sur is near Los Cristianos and Las Vistas Beaches. Guests enjoy an international buffet, drinks at the poolside bar, and on-site shopping. Two outdoor pools include a children's area, and the attentive staff creates a welcoming atmosphere.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Laundry
The current price is ￥19,180
￥20,522 total
includes taxes & fees
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Apartment (Balcony/Terrace)

Standard Apartment (Balcony/Terrace) | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Apartment (Balcony/Terrace)

Highlights

Furnished balcony
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Standard Studio, 1 Bedroom

Standard Studio, 1 Bedroom | Living area | 24-inch TV with satellite channels

Standard Studio, 1 Bedroom

Highlights

Furnished balcony
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use, 1 Twin Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Double Room Single Use, 1 Twin Bed

Highlights

Furnished balcony
Kitchenette
Refrigerator
TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bidet
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed
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About the neighborhood

Map
38650, Tenerife, Arona, Avenida de Ámsterdam, 3, Los Cristianos

What's nearby

  • Playa De Los Tarajales - 7 min walk - 0.6 km
  • Los Cristianos Beach - 9 min walk - 0.8 km
  • Las Vistas Beach - 15 min walk - 1.3 km
  • Golf Las Americas - 5 min drive - 3.4 km
  • El Camison Beach - 5 min drive - 2.7 km

Getting around

  • Tenerife South Airport (TFS) - 14 min drive

Restaurants

  • ‪Neighbours Coffee And Wine - ‬2 min walk
  • ‪Cafe Arco Iris - ‬1 min walk
  • ‪Treasure Chinese Restaurant - ‬1 min walk
  • ‪El Trejar - ‬5 min walk
  • ‪Charley's Bar - ‬4 min walk

About this property

Apartamentos HG Tenerife Sur

Family-friendly aparthotel with 2 outdoor swimming pools connected to the convention center in Arona
This smoke-free aparthotel features 2 outdoor pools, a restaurant, and a fitness center. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Each apartment features a kitchenette with a refrigerator and a stovetop, plus a furnished balcony and a TV with satellite channels. WiFi, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests. Limited housekeeping is available.
Apartamentos HG Tenerife Sur offers 189 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to furnished balconies. Televisions come with premium satellite channels. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and bidets.

This Arona aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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The price is ￥23,325
￥24,957 total
includes taxes & fees
Nov 24 - Nov 25
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Property amenities

Beach

  • Beach nearby
  • Beach loungers
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Pool umbrellas
  • Sauna

Internet

  • Available in the apartment: WiFi (EUR 5 per day)
  • Available in some public areas: WiFi (EUR 5 per day)

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Car rental

Restaurants on site

  • Las Flores
  • Las Flores

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator
  • Stovetop

Dining

  • Buffet breakfast available for a fee: EUR 8 for adults and EUR 4 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • 24-inch TV with premium satellite channels

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Conference center (1,076 square feet of space)
  • Desk
  • Meeting room

Comfort

  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Housekeeping (limited availability)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a convention center
  • Connected to a shopping center
  • In a village
  • In the city center
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Racquetball/squash
  • Scooter/moped rentals
  • Shopping
  • Boat tours nearby
  • Ecotours nearby
  • Game drive nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 189 units
  • 5 buildings
  • Access via exterior corridors
  • Banquet hall
  • Bicycle rentals
  • Built in 1983
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 4 for children
  • Fee for in-room wireless internet: EUR 5 per day (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per day (rates may vary)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Apartamentos HG Tenerife Sur
Apartamentos HG Tenerife Sur Aparthotel
Apartamentos HG Tenerife Sur Aparthotel Arona
Apartamentos HG Tenerife Sur Arona
HG Sur
HG Sur Tenerife
HG Tenerife
HG Tenerife Sur
Tenerife Sur
Apartamentos HG Tenerife Sur Hotel Arona
Apartamentos HG Tenerife Sur Hotel
Apartamentos HG Tenerife Sur Apartment Arona
Apartamentos HG Tenerife Sur Apartment
Apartamentos HG Tenerife Sur Arona
Apartamentos HG Tenerife Sur Aparthotel
Apartamentos HG Tenerife Sur Aparthotel Arona

Frequently asked questions

Does Apartamentos HG Tenerife Sur have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Apartamentos HG Tenerife Sur?

As of Nov 22, 2025, prices found for a 1-night stay for 2 adults at Apartamentos HG Tenerife Sur on Dec 15, 2025 start from ￥19,180, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Apartamentos HG Tenerife Sur pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Apartamentos HG Tenerife Sur?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Apartamentos HG Tenerife Sur?

Check-out is at noon.

Where is Apartamentos HG Tenerife Sur located?

This family-friendly Arona aparthotel is located near the airport, within 1 mi (2 km) of Los Cristianos Beach and Las Vistas Beach. Siam Park is 2.3 mi (3.7 km) away.

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Apartamentos HG Tenerife Sur Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 102 out of 477 reviews
Rating 8 - Good. 223 out of 477 reviews
Rating 6 - Okay. 111 out of 477 reviews
Rating 4 - Poor. 28 out of 477 reviews
Rating 2 - Terrible. 13 out of 477 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

ross

Liked: Cleanliness, amenities, communication
Clean apartments
Stayed 4 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay
Stayed 7 nights in Jan 2025

10/10 Excellent

Ruby

Liked: Cleanliness, room comfort

Great apartment

Great location, lovely and clean apartments cleaned every day.
Stayed 7 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, room comfort, communication
Very nice nd good location
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice apartments lovely pool area which gets sun all day.the staff are very friendly and helpful.the area surrounding these apartments are filled with great bars and restaurants.
Stayed 7 nights in Sep 2024

10/10 Excellent

maureen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property excellent location
Stayed 3 nights in Nov 2022

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort, communication

Very good, very nice

Had a lovely return stay. Studio really clean and modern, cleaned every day regular towel change - If you like a pool it seems pleasant although people seem to be waiting at 9am for them to be unlocked. Good area everything in walking distance
Stayed 8 nights in Jan 2025

8/10 Good

Emily

Liked: Cleanliness, amenities, property conditions & facilities, communication
Big pool area with lots of sun beds
Stayed 5 nights in Apr 2024

8/10 Good

Joanne

Liked: Cleanliness, room comfort
Great position just set back from town Good food shops nearby Restaurant on-site good Lovely pool Daily maid service Staff friendly and helpful
Stayed 7 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Enjoyed the holiday

Nice hotel.staff very efficient and friendly. Rooms comfortable could do with a bit of updating. Pool area great. Stayed in nov so had no problem getting a sunbed. Good location with lots of bars and restaurants nearby. 15 min walk to beach.
Stayed 5 nights in Nov 2024

8/10 Good

steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms look a little bit tired but overall the place is a great place to stay, the pool is fabulous & in a good location, would stay again
Stayed 6 nights in May 2023

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quite clean and generally condition of the hotel
Stayed 7 nights in May 2023

6/10 Okay

Maggie

Liked: Cleanliness, property conditions & facilities
Booked for 5 days. Stayed in a studio apartment. Accommodation was clean. Bottle of water in fridge for arrival which was a nice touch. Close to eating areas and about 15 mins to beach. Our major issue was sunbeds at the pool. Too many apartments and no where near enough sunbeds or the space to put them. Asked lifeguard who kindly offered to get white plastic chairs for us. Asked lady at reception and was basically told (without looking up from her computer screen) not enough beds and better luck tomorrow getting one! We left after 2 days as relaxing by the pool is a big part of a holiday for us. We had asked for an upper floor apartment with a view. We got a lovely view of the swimming pool of a privately owned complex with a beautiful pool area with no one using it. At least we had a laugh about it!
Stayed 5 nights in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, room comfort

All good

Very good and spacious aparthotel with heated swimming pool. Adequate buffet breakfast. Decent restaurant onsite, and several restaurants within a short walk. Don't confuse it with HG's other apartment complex over the road. In spite of instructions not to do so, many guests left towels on the sunloungers all day. But we always managed to find a couple of free ones. If we came again we would ask for a room a bit further from the bar, as the music didn't finish until 11pm.
Stayed 2 nights in Feb 2025

6/10 Okay

Ian

I feel not just the hotel but the area appears scruffier than our last stay , one year ago.
Stayed 7 nights in May 2024

8/10 Good

David

Liked: Cleanliness, room comfort

Tenerife

Tidy apartment beds were comfy. Nice balcony view out to the pool area. Staff were nice and friendly my only complaint was our check in was slightly delayed. Overall a decent stay would use again.
Stayed 3 nights in Nov 2023

8/10 Good

Fiona

Liked: Cleanliness, amenities, communication
The only criticisms about the appartment was that there was no air conditioning: it was hot in the bedroom and couldn’t sleep. The shower was awkward as the shower head faced the shower curtain so the bathroom was easily flooded. Good maid service and helpful hotel staff. Brilliant swimming pool.
Stayed 5 nights in Sep 2024

6/10 Okay

Stuart

Liked: Cleanliness, communication

Ok but could be great

Great location,rooms run down and outdated,solid foam mattress 😲very slippery at poolside,nice pool bar,if you can get a sunbed,no iron,iron board,brush ,mop etc,no air con. Hade a good time, though would have preferred not to be looking at the road. Some staff helpful ,others very unhelpful
Stayed 7 nights in Oct 2024

6/10 Okay

mick

Liked: Cleanliness, room comfort, communication

Week away

Apartments were a little “tired” and needed some decoration and updating. For example the bathroom ceiling paint was peeling off.
Stayed 7 nights in Feb 2024

8/10 Good

Julie

Liked: Cleanliness, communication

Very clean but dated

The apartment was very clean as were all communal areas. The staff were helpful and any reported bits of maintenance issues were fixed immediately. The furnishings in the apartment lounge need an update as they are reaching the end of their life and are worn and dated.
Stayed 7 nights in May 2023

4/10 Poor

amy

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Staff rude and not helpful at all
Stayed 2 nights in Jul 2023

2/10 Terrible

Briana

Disliked: Communication
I paid on Expedia prior and they made me pay again. The room was “ ready” or rushed and then a maid walked in while we were changing. No knock or anything
Stayed 1 night in Jul 2022

8/10 Good

Marín

Liked: Cleanliness, room comfort, communication

comment

The stay was great and the guy in the lobby Zeben (I think was his name) Was absolutely fantastic. He was kind very willing to help with everything, friendly, just perfect. I like the stay and would choose this hotel again and reccomend it. BUT the internet connection was aweful, and there was NO internet in my room, and not possible to do anything about it. And the premium internet was broke. So the work we had to take care off, over the internet was not possible which was very unfortunate because we trusted that we could use the internet connection. So until the internet will be available and good we can not come back to this fantastic hotel
Stayed 7 nights in May 2023

4/10 Poor

Hannah

Disliked: Cleanliness, amenities, property conditions & facilities
Property is tired and needs renovation. Kitchen amenities extremely basic and nothing provided to clean with. Pictures definitely look nicer than what you actually get. Pool is almost impossible to use as there are too many rooms for the size of the pool / sunbeds provided and despite signs, people reserve towels and staff do not monitor this, all sunbeds taken with an empty pool by 8am. Pool does not have a pool bar in the middle as shown on photos. They were also renovating directly under our room from 7:30am-4pm every day and there was no warning of this. Overall- good area / close to everything in walking distance for Los Cristianos, but would not recommend as properties of a similar price seem a lot nicer.
Stayed 6 nights in Apr 2024

4/10 Poor

Gracie Rhiann

Disliked: Property conditions & facilities, communication
Expedia are mis-selling this properly. It no longer looks anything like the pictures advertised and there is no information on the listing advising of the huge construction site right behind the hotel causing a lot of noise. This was our 2nd stay here and it will certainly be the last. If you want a good night's sleep, do not stay here. Every night we were kept awake by noises within the hotel. If anyone around you has their Aircon on, you're kept up with a constant whirring/washing machine type noise. I had ear plugs in and could still hear it. The hallway lights outside the room buzz and the fridge also buzzes very loudly. Far from a peaceful stay. One night a pipe on the grounds was letting off an awful beeping noise. We even considered checking out early due to lack of sleep but due to only staying 3 nights, and the cost of going elsewhere we stayed and put up with it as Expedia couldn't guarantee a refund if we left. The sunbed and pool situation is ridiculous. All beds are reserved by the crack of dawn so unless you want to wake up at 5am on holiday, you won't get a bed. Hotel has signs up saying you can't reserve but they don't enforce this. The lifeguard packs all sunbeds away at 17:30, which for a holiday hotel is ridiculous when they sun is still shining way beyond that. They start packing up around you, so youre made to feel like you need to leave and can't use the pool beyond that time. They'll start jet washing the sides down around you too.
Stayed 3 nights in Sep 2024