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"Stayed there in June 2025. Staff were fantastic. Hotel really good. Only thing I would have slightly criticised was the lack of water heating in the swimming pools. Still able to enjoy a swim, though. Otherwise, I couldn’t fault it at all."

"Amazing vacation!!! Will be back! "

"On a quick visit to Crete we stayed here and enjoyed the property. The hotel and rooms were spotless. Breakfast has good warm and cold options with fresh fruit and cafe quality coffee options. Its located very close to the city center of Heraklion, very easy walking to shopping and dining options. The view from our balcony was not great, but we were doing more exploring than sitting in the room. The neighborhood might appear to have some run down areas, but it felt really safe. Would highly recommend this property."

"Great place, no issues. "

"One of the best resorts we’ve ever encountered: amazing food variety and quality, competent and friendly staff, excellent facilities, great beach and pools, convenient location."

"Easy parking and very helpful staff."

"We have been staying at the Galaxy for over 10 years and it never disappoints us. Friendly staff, clean rooms and great breakfast. "

"The staff was super helpful and friendly. Great place to stay if you need to take a flight or ferry. Location is very close. "

"The staff was friendly "