Top Nikko in Arao

夕焼けの遊園地(アトラクション風景・観覧車)
Amusement park at sunset (attraction scenery/Ferris wheel)
日本(冬)2022年撮影
Japan (Summer) Taken in 2022
九州・熊本県荒尾市(三井グリーンランド)
Arao City, Kumamoto Prefecture, Kyushu

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Top Arao Hotel Reviews

Candeo Hotels Kumamoto Shinshigai

6/10 Okay

"This hotel has a special (cost-saving) cleaning regime. If you do not request for ‘full room cleaning’ before 8am, they will only empty rubbish bins and make the bed. As ridiculous as this sounds, they failed to even make our bed and did not replenish our toilet rolls! The front desk staff were absolutely hopeless. On May 18, 2026, just before check-out, I asked an English-speaking so-called Manager, named Sagar H, to help cancel a restaurant reservation I had made in error since I did not have a Japanese phone number. He immediately refused saying that because I was leaving and the restaurant had not opened, he could not do it as I needed to be present in case there were cancellation fees. This was the most illogical and ridiculous excuse I had heard in a very long time and totally defeats the point of having a concierge at a hotel. They were incredibly unhelpful and demonstrated the classic Japanese rigidity to a point that it did not make sense. I was leaving for Nagoya that morning so I got in touch with the Marriott property I was due to check in to later that day over live chat. They called and cancelled the booking for me within 5 minutes. The difference in attitude and ability explains why your staff work at such a poorly-run hotel like yours, and not for an international brand."

KOKO HOTEL Premier Kumamoto

8/10 Good

"Convenience location easy assets to the city centre however please note the hotel is situated inside a building which you need to assess through 2 separate elevators which the flow of travel maybe a bit wired The room is decent and clean. Please keep all keycard for check out. View is amazing for breakfast area."