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"Second time staying at this hotel, staff are very helpful and friendly and the room is always clean, short walk to train station and lots of restaurants and shopping centres nearby."

"As always, wonderful front desk staff and clean rooms. I ran into the housekeeping staff for the first time in years, and they were so friendly and kind! I also checked out the laundry room for the first time, although I didn't use it--I think it's such a nice amenity to have. I also love the little items available in the room, like the hair elastics and green tea powder sachets."

"Staff was amazing and hotel was great"

"Very clean room and hotel amenities- bathroom with bidet, shower, tub, and traditional shower seat with wash bucket. Bed was nice and firm, with comfortable pillows. Would recommend trying to get into the main hotel as the lobby and breakfast buffet are in the primary location. The satelitte location was very nice as well but the main location- although more busy had a very pleasant lobby to walk into. The breakfast buffet style also had a full assortment of food which was all attended to very well with several staff attendees. Only observed instance for improvement were a couple of tbe guests who were seated next to me during breakfast- where one lady had belched out very loud and did not excuse herself! The same two foreign guests were also speaking too loudly the entire meal. However, this had nothing to do with the hotel staff, which is why I gave it 5 stars. The temporary luggage storage area with cable locks were also a big plus. Finally, the limousine bus schedules and instruction to/from the airport was also very helpful. Location to tbe nearby asakusa temple, market, and shopping were all excellent as well."

"Clean, modern, location is great."

"The location was amazing, the staff were great. The room was pretty decent for the price. "

"Great hotel"

"Beautiful hotel and wonderful staff. "

"Excellent, clean, courteous staff, all amenities, apps on the TV, the Skytree view, complimentary water daily, private bathroom, the location, It also had a machine for buying yen and for weighing suitcases. Everything was great. "