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We loved the lodge and the excursions. My one complaint was with the transportation provided back to Quito. The driver was driving far too fast for road conditions and several people ended up vomiting from car sickness

Loved the staff, the view, the amenities, everyone was so on top of everything.

I’ve traveled all over the world, five countries in the last 12 months. I have to say that this hotel had the best customer service I’ve ever seen. I was treated like a king as a regular traveler. I never leave reviews but I want the next traveler to Quito to find this gem.

A nice quiet getaway about 35 minutes from Cuenca. Surrounded by nature, enabling one to go for walks. It is a family run place and the hosts are very friendly and helpful.

LOVED OUR STAY HERE! Very clean, neat, & the staff was absolutely fantastic!! Food was great! Oh the saunas were so so so relaxing. The only reason I checked off the area outside of the property being unsafe is that Ecuador was under marshall law so we did not feel safe outside the hotel. BUT WE FELT TOTALLY SAFE & COMFORTABLE INSIDE!!! Did I mention how friendly the staff were!!!!! Cannot wait to came back!

Excelente personal, el desayuno resultó delicioso. Toda la ciudad limpia! Un hermoso destino!

Casa Firenza wasn’t my first choice, but it turned out to be one of the best hotel experiences I’ve ever had! We stayed in a beautiful suite overlooking the park and cathedral. The location was unbeatable, and we even enjoyed the city’s horse parade right from our balcony! Breakfast at Bogoli, the rooftop restaurant, came with stunning views of Cuenca. From early check-in to convenient laundry services and impeccable daily housekeeping, everything exceeded our expectations. But what truly sets...

Estubo todo muy lindo, solo fue el dia no nos acompano para poder ver el volcan

Location, great neighborhood, staff was very accommodating.

This was an amazing Sanctuary located in the mountains above the city of Quito. It was very easy to get there. We had the room called the cathedral which was amazing with a natural in-ground hot tub the authenticity of the rooms and the decor made you feel as though you are having the best Ecuadorian experience ever. They take care of you like kings and queens. The views are incredible of the mountains from the comfort of your bed and Lamas and peacocks at your windows and doors so peaceful so...

My colleague and I had the most wonderful experience at Swissotel, Quito! The staff were amazing, the facilities are beautiful and the location is also great. I would definitely love to visit again! Special shout out to Orlando who really took care of us! He’s a superstar and provided the most amazing customer service I have ever experienced! Thanks guys! Hope to see you all again some day!

NH Collection Quito was an oasis. Rooms were super clean and spacious. The front desk gave us great recommendations for nearby restaurants. We had stayed in the historic center the week before. We were really glad we came to this area for a change.

The hotel was very clean, the hotel restaurant was delicious, the gym pool & sauna where incredibly relaxing. I stayed there for my parents 50th anniversary/wedding celebration. The reception hall was elegant. But, above all THE STAFF, what can I say. They went above & beyond to make my parents day a day to REMEMBER! Andrea from reception & event planning we thank you for all your hard work. We will never forget you. We will definitely come back!

Beautiful place

Amazing villa with 3 bedrooms and many lounge areas. The staff and owners were very accommodating and even brought our breakfast to us, as we weren’t staying on the main property. Very clean, amazing views, and it was all in a private neighborhood. It is very safe in Mindo. Fresh fruit trees are growing in the backyard, and yes, you will see many new animals. This is the perfect place for your “I need to do this” vacation. The jacuzzi and pool table were a nice touch. Perfecto! We will...

The lodge is beautiful and the nature is fantastic. I think they need to provide more options for food and also work on the bathrooms to improve them.