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Hotel Otavalo by Art Hotels Ecuador

4.5 star property

Choose dates to view prices

You can look forward to free full breakfast, a rooftop terrace, and dry cleaning/laundry services at Hotel Otavalo by Art Hotels Ecuador. Treat yourself to a massage or other spa services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Parking available
  • Bar
The current price is ￥33,215
￥36,537 total
Apr 12 - Apr 13

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, pillowtop beds, minibar

Premium Room

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Room

Premium Twin Room | Premium bedding, down comforters, pillowtop beds, minibar

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room

Luxury Room | Premium bedding, down comforters, pillowtop beds, minibar

Luxury Room

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Otavalo, Hotel Otavalo by Art Hotels Ecuador is in the city center. El Lechero and Yaguachi Military Barracks are local landmarks, and the area's natural beauty can be seen at Condor Park and Peguche Waterfall. Tahuantinsuyo Weaving Workshop and Araque Water Park are also worth visiting. Visit our Otavalo travel guide
Map
Imbabura, Otavalo, Calle Vicente Ramon Roca 504

What's nearby

  • Lago San Pablo
    Lago San Pablo
    6 min drive - 6.7 km
  • Instituto Otavaleño de Antropología
    1 min walk - 0.0 km
  • Plaza de Ponchos
    7 min walk - 0.6 km
  • Galeria Gabriel Ceballos Ulloa
    7 min walk - 0.6 km
  • El Lechero
    10 min drive - 3.8 km

Getting around

  • Ibarra Station
    24 min drive
  • Mariscal Sucre Intl. Airport (UIO)
    87 min drive

Restaurants

  • Balcon de Imbabura
    9 min walk
  • Shanandoa The Pie Shop
    9 min walk
  • Brunch
    6 min walk
  • Pizzería Siciliana
    6 min walk
  • Las Parrillas del Tio Jessy
    15 min walk

About this property

Hotel Otavalo by Art Hotels Ecuador

Luxury hotel in the city center
Consider a stay at Hotel Otavalo by Art Hotels Ecuador and take advantage of free full breakfast, a rooftop terrace, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a bar and a restaurant.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and a front-desk safe
  • Multilingual staff, coffee/tea in the lobby, and a banquet hall
  • A water dispenser, smoke-free premises, and concierge services
Room features
All guestrooms at Hotel Otavalo by Art Hotels Ecuador feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
More amenities include:
  • Reusable coffee/tea filters, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 8:00 AM to 7:00 PM; COP 10 per day; reservations required
  • Self parking on site (COP 10 per day)

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Cooking classes

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • No elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator on request

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: COP 10 per day
  • Nearby parking fee: COP 10 per day (66 ft away; open 8:00 AM to 7:00 PM)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Otavalo Hotel Otavalo
Hotel Otavalo Hotel
Hotel Otavalo Otavalo
Hotel Otavalo Hotel
Hotel Otavalo Otavalo
Hotel Otavalo Hotel Otavalo

Frequently asked questions

Is Hotel Otavalo by Art Hotels Ecuador pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Otavalo by Art Hotels Ecuador?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Otavalo by Art Hotels Ecuador on Apr 12, 2026 start from ￥33,215, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for COP 10 per day.

What time is check-in at Hotel Otavalo by Art Hotels Ecuador?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Otavalo by Art Hotels Ecuador?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Otavalo by Art Hotels Ecuador located?

Located in the heart of Otavalo, this luxury hotel is within a 10-minute walk of Instituto Otavaleño de Antropología, Galeria Gabriel Ceballos Ulloa, and Plaza de Ponchos. El Lechero and Condor Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Otavalo by Art Hotels Ecuador Reviews

9.6

Exceptional

10

Cleanliness

8.0

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 50 out of 58 reviews
Rating 8 - Good. 6 out of 58 reviews
Rating 6 - Okay. 0 out of 58 reviews
Rating 4 - Poor. 1 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

Reviews

Verified

10/10 Excellent

Dean

Liked: Staff & service, amenities, property conditions & facilities
Best hotel and worth the money. The staff, the property and the rooms are fantastic.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff was lovely and service was excellent
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 4 day couples trip

Great 4 day couples trip. Restaurant is excellent the place is immaculate. Definitely worth the trip
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Angélica Rodas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Staying was amazing. Staff went above and beyond to ensure we had a great staying. Food was superb! The decor was exquisitely beautiful. I’d recommend the incorporation of a spa or gym so guests could extend the staying and enjoy the hotel premises.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. I have never experinced such great service. We were truly treated like royalty during our stay.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel and were sorry that we could only spend one night there. The room was great, we had a wonderful dinner in the restaurant, and we can't say enough about the staff--they were so helpful and generous with their time. We hope we can come back soon.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We really enjoyed staying at this boutique luxury hotel. You get so much attention and clothe staff is very helpful and accommodating. The property has such a Union artistic feel, very clean, and cozy.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is gorgeous and our stay was lovely. The staff is so friendly and kind. We were greeted with drinks and a warm hand towel at check in, which was much appreciated after a long travel day. We arrived late so chose to order room service and it was delicious! The included breakfast was also fantastic. It’s about a 10 minute walk from the Plaza de Ponchos where the market is located. Our room was clean and the bed was very comfortable. Highly recommend!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievably beautiful art hotel. The service was impeccable and a three course breakfast was included in our stay. Also included was a plethora of high-quality snacks in the room. I’m a very seasoned traveller and it was one of the most beautiful boutique hotels I’ve stayed at. The price was extremely low for such an experience. I don’t understand how anyone could rate this as less than a perfect stay.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and the service was excellent. My only complaint is the rooms are tiny and we had a room with no windows with zero ventilation. At night the room was very hot and uncomfortable to sleep. I had to open the door to the hallway to get any fresh air in the room and cool it down a little. Besides that, the staff was excellent and helpful. Probably would not stay here again unless I had a room with a window or balcony.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Juana

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful, the hotel is beautiful, the staff was great and the food, especially the little afternoon sweet that appears in your room late in the afternoon, was suberb! Highly recommend this hotel.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
The property is stunning. Recent remodel is beautiful.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, wonderful staff and the chef is excellent. There was always an amazing sweet treat waiting for me upon my return in the afternoon. I travel for a living and this chef stands out above and beyond.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Collien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

If you have the opportunity to stay at Hotel Otavalo you absolutely should! This hotel was 10/10 from start to finish. They arranged transfers to and from our hotel before we got there and helped with authentic experiences once we arrived. We were lucky enough to be there over New Years and took part in the lovely celebration they hosted. I cannot say enough good things about this place! Thank you to all the staff at Hotel Otavalo for the best welcome to Ecuador we could have imagined!!
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful boutique hotel in an old remodeled colonial building. It has been beautifully modernized and decorated. The restaurant is great and has a varied Ecuadorian menu. Otavalo is a busy city and the hotel is located on a street where the buses run so some amount of noise is unavoidable. You may want to ask for a room not facing the street, towards the back of the hotel.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing except the food. It was so sad because the hotel had all the resources and in a town full of fresh produce. We've been in Ecuador for nearly 3 weeks and this was the worst meal.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

James

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There a loud noise and vibration that would start radomly during the night making it very difficult to sleep. The hotel was very nice, but the real purpose of a hotel is to have a place to sleep at night. That was nearly impossible.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Klaus-Peter

Liked: Cleanliness, amenities, property conditions & facilities
Sehr schönes und edles Hotel
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Marcelo W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Servicio en general bueno. El personal muy amable.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones muy bonitas, la comida estuvo deliciosa y la atención del personal excelente
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo muy bien, sin embargo dos cosas tal vez se podrían mejorar: el hotel no tiene parqueadero, por lo que podrían conseguir alguno cerca para los clientes. Otra cosa fue un poco el ruido en mi habitación que daba a la calle que es bastante transitada.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Maria C

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel increíble con un servicio de primera , el desayuno espectacular , súper recomendable. Muchas gracias por todo
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 1 night in Feb 2024