外観

インテル ホテルズ アムステルダム センターの口コミ

4 out of 5

口コミ

8.8

非常に良い

評価 10 - 1271 件の口コミ中 741 件が非常に良い" "
評価 8 - 1271 件の口コミ中 357 件が良い" "
評価 6 - 1271 件の口コミ中 117 件が普通" "
評価 4 - 1271 件の口コミ中 25 件が不満" "
評価 2 - 1271 件の口コミ中 31 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

2/10 (非常に不満)

Masamichi

良かった点 : 清潔度
気になった点 : スタッフとサービス
予約を取り消す最低な場所。現地で泊まれることは出来たが最低なホテル。 スタッフやシステム以外は文句なし。
2024 年 3 月に 2 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Masamichi,Thank you for your time and effort to write this review and your recent stay in Inntel Hotels Amsterdam Centre. I truly regret to read your stay in our hotel did not entirely live up to your expectations.We always strive to provide an excellent service for our guests and regret to read we didn't succeed this time. Your feedback has been shared with the management team and is important to improve our service.We would like to regain your trust during your next visit if you're willing to give us that chance.With kind regards,

10/10 (非常に良い)

Asaco

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在

8/10 (良い)

Junko

家族旅行
良かった点 : 清潔度、スタッフとサービス
朝食がおいしかったです。チェックインを早朝にできて良かったですが、乗り継ぎのエレベーターが動かないくて困っていると、お掃除の方が9時からでないと動かないと教えてくれて、急いでいるというとスーツケースを4階まで運んでくれて助かりました。フロントの人の説明が欲しかったです。
2023 年 12 月に 1 泊滞在

8/10 (良い)

Mao

2023 年 8 月に 3 泊滞在

8/10 (良い)

Tadanori

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

kazuya

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 4 月に 1 泊滞在

6/10 (普通)

helene

良かった点 : 清潔度
Bon emplacement
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Robert

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Wonderful staff, room, breakfast. Everything excellent except there are restaurants outside that leave the area filthy.
2024 年 5 月に 2 泊滞在

8/10 (良い)

Denise

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 2 泊滞在

8/10 (良い)

Gary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Didn’t understand the ethos of the hotel - there were no cups or milk provided on the rooms - the staff response was seemingly based on ecological principles . However it was a pleasant stay - very professional staff . Central location
2024 年 4 月に 2 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Gary,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a pleasant stay overall. Your compliments towards our staff are greatly appreciated, as their kindness and helpfulness are integral to our hotel's commitment to providing exceptional service.We're also glad that you found our central location convenient for your needs.Should you decide to stay with us again in the future, please feel free to reach out if there's anything we can do to make your experience even better.Kind regards,

2/10 (非常に不満)

Chloe

気になった点 : スタッフとサービス
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

John

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Pierre was very nice
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Jürgen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr freundliches Personal. Gutes Frühstück, Ruhiges Zimmer, einzig die Aussicht war nicht so schön.
2024 年 4 月に 3 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Jürgen,Thank you for your review.We're delighted to hear that you found our staff very friendly and that you enjoyed the breakfast. It's also great to know that you found your room peaceful.We apologize if the view from your room did not meet your expectations. While we aim to provide the best possible experience for all our guests, we understand that preferences for views can vary.We hope to welcome you back for another enjoyable stay in the future.Kind regards,

10/10 (非常に良い)

Martina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Posizione strategica, personale gentile, camere pulite e silenziose. Consiglio tantissimo!
2024 年 3 月に 3 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Martina,Thank you for your positive review. We are delighted that you have had a pleasant stay with us. Our location is ideal for exploring the city, and we are pleased to read this along with the room and the service contributed to an enjoyable stay.We are looking forward to welcome you back to our hotel again in the future.With kind regards,

10/10 (非常に良い)

Claire

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice place to stay. Was walkable to everything and felt very safe with key cards required for elevators and staff always present at the doors. Room was nice and quiet with no from any other rooms. Would definitely stay there again!
2024 年 4 月に 2 泊滞在
Sophie- Guest Relationsからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Claire, Thank you so much for this 5-star review. It's so good to hear that the entire stay exceeded all of your expectations. That is one of our favourite things to read. It was a real pleasure to welcome you and we look forward to seeing you again.With kind regards,

10/10 (非常に良い)

Frank

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is in the perfect location for me - close to great restaurants, shopping, bars in Amsterdam center, and only a short walk to many beautiful canals and attractions. The staff at Inntelhotel was what I will remember. All were friendly, professional, and helpful, especially Tobias at the reception desk.
2024 年 3 月に 4 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Frank, Thank you so much for this 5-star review. It's so good to hear that the entire stay exceeded all of your expectations. That is one of our favourite things to read. It was a real pleasure to welcome you and we look forward to seeing you again.With kind regards,

10/10 (非常に良い)

Mackenzie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was lovely staying there! Great experience overall! The only thing we didn’t really like was the automatic lights in the bathroom and shower. Kind of disturbing in the middle of the night.
2024 年 3 月に 4 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Mackenzie,Thank you for your positive review. We're pleased you had a wonderful stay with us.Compliments and feedback are always more than welcome. It allows us to have an impression of our strengths and give us an opportunity to improve. We hope you will give us a second chance in the future in order for us to convince you of our qualities.With kind regards,

8/10 (良い)

Kathryn、Surrey

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property well located. The only complaint I had is the noise from outside especially on a Saturday night
2024 年 3 月に 5 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Kathryn,Thank you very much for your review.Our location is ideal for exploring the city, and we are delighted that it has contributed to a pleasant stay.Our apologies for any inconvenience caused by the noise outside our hotel. Unfortunately we were not aware of the points you mentioned during your stay. We would have liked to have offered you a suitable solution. Hopefully, we get to welcome you in the future for a more restful stay. Looking forward to your next visit.With kind regards,

4/10 (不満)

Mansour

2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Nyaim

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place in the heart of everything
2024 年 3 月に 3 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Nyaim,Thank you very much for your positive review.Our location is ideal for exploring the city, and we are delighted that it has contributed to a pleasant stay.We look forward to welcoming you again in the future to our hotel.Best regards,

10/10 (非常に良い)

Nathan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolute quality, the level of attention to detail was great, how clean absolutely everything was, how friendly all the staff were, treated like I was family, would highly recommend it to others, it certainly won’t be the last time I visit Inntel hotels, 5 stars!!!
2024 年 2 月に 2 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Nathan, Thank you so much for this 5-star review. It's so good to hear that the entire stay exceeded all of your expectations. That is one of our favourite things to read. It was a real pleasure to welcome you and we look forward to seeing you again.With kind regards,

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 4 泊滞在

6/10 (普通)

kathryn alexandra

カップルで旅行
This was our third stay at Inntel. We have always returned due to excellent service and great standards. Unfortunately, we probably wont return a further time. We were given a room in the newly built section of the hotel. We found the room to be very small, our tv did not work and we werent even provided with cups for the coffee. We had to get two separate lifts to reach the room, and for the first time i didnt feel safe in the hotel. I was woken several times in the early hours of the morning by men swearing and arguing in the corridor outside our room, and at one point, somebody trying to get inside our room. Weve always enjoyed our time here in the past, but unfortunately, not this time
2024 年 2 月に 2 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Kathryn,We would like to thank you for sharing your experience with us. We I truly regret to read your stay in our hotel did not live up to your expectations this time.We always welcome feedback, as it helps us to detect which areas we need to improve on.Despite your disappointment, we hope you enjoyed your stay to the fullest and we get the chance to welcome you back in the future. Warm regards,

10/10 (非常に良い)

Emma

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely stay
2024 年 2 月に 3 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Emma,Thank you for your positive review.We are so glad to hear that you enjoyed our hotel and your stay in Inntel Hotels Amsterdam Centre, in general. Our hotel aims to provide a truly unique experience for every guest, and we are thrilled that we were able to exceed your expectations. We are looking forward to welcome you back again soon.With kind regards,

10/10 (非常に良い)

Nicky

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel
2024 年 2 月に 4 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Nicky,Thank you for your positive review.We are so glad to hear that you enjoyed our hotel and your stay in Inntel Hotels Amsterdam Centre. Our hotel aims to provide a truly unique experience for every guest, and we are thrilled that we were able to exceed your expectations. We are looking forward to welcome you back again soon.With kind regards,

10/10 (非常に良い)

lisa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff friendly and helpful. We arrived early to ask if we could drop our bags off (about 10am) and our room was ready, which was a pleasant surprise. It's right in the centre, so really close to all local attractions with plenty of shops, cafes and restaurants. The room was clean, comfortable and quiet. We were very happy with our choice.
2024 年 2 月に 2 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Lisa,Thank you for your positive review.We are so glad to hear that you enjoyed our hotel and your stay in Inntel Hotels Amsterdam Centre, in general. Our hotel aims to provide a truly unique experience for every guest, and we are thrilled that we were able to exceed your expectations. We are looking forward to welcome you back again soon.With kind regards,

8/10 (良い)

Torbjörn

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. 5 minute walk from station. Near to centre. Ataff fantastic
2024 年 2 月に 3 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear David,Thank you for your positive review.We are so glad to hear that you enjoyed our hotel and your stay in Inntel Hotels Amsterdam Centre. Our hotel aims to provide a truly unique experience for every guest, and we are thrilled that we were able to exceed your expectations. We are looking forward to welcome you back again soon.With kind regards,

10/10 (非常に良い)

Aarun

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location was great for exploring Amsterdam. We could walk everywhere we wanted to from the hotel.
2024 年 2 月に 3 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Aarun,Thank you very much for your positive review.Our location is ideal for exploring the city, and we are delighted that it has contributed to a pleasant stay.We look forward to welcoming you again in the future to our hotel.Best regards,

10/10 (非常に良い)

Craig

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel perfectly located for exploring the city.
2024 年 2 月に 3 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Craig,Thank you very much for your positive review.Our location is ideal for exploring the city, and we are delighted that it has contributed to a pleasant stay.We look forward to welcoming you again in the future to our hotel.Best regards,

8/10 (良い)

Claire

2024 年 1 月に 4 泊滞在

10/10 (非常に良い)

Leilani

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
good
2024 年 2 月に 3 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Leilani,Thank you for your positive review. We hope to be your hotel of choice for your next visit to our city.With kind regards,

10/10 (非常に良い)

Lea

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
tolle Lage, war schon das 3.mal dort und wie immer super
2024 年 1 月に 3 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Lea,Thank you for your review. We are delighted that you have chosen Inntel Hotels, again for a stay in our beloved city and would like to thank you for sharing your positive experience. In the future, we look forward to surprise you again with a unique experience in one of our hotels.We look forward to welcome you back again soon.With kind regards,

10/10 (非常に良い)

Amy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在

8/10 (良い)

Alminda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pretty good hotel for the price. The staff was super helpful. We liked that it was quiet especially being in a busy neighborhood. The room is also spacious!
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Alminda,Thank you for your time and effort to write this review. We truly regret to read your stay in Inntel Hotels Amsterdam Centre did not entirely live up to your expectations.It appears that the room you stayed in may not have been the perfect fit for you. Fortunately, we have other rooms available, and we're confident that we have one that will suit your preferences. Please let us know your room preferences next time, and we'll assist you in selecting the right one.Despite your disappointment, we hope you enjoyed your stay to the fullest and we get the chance to welcome you back in the future. Warm regards,

10/10 (非常に良い)

Mirna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was the perfect location! Walking distance to everything. Clean room.
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Mirna,Thank you for your positive review.We are so glad to hear that you enjoyed our hotel and your stay in Inntel Hotels Amsterdam Centre. Our hotel aims to provide a truly unique experience for every guest, and we are thrilled that we were able to exceed your expectations. We are looking forward to welcome you back again soon.With kind regards,

10/10 (非常に良い)

mark

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like the rooms, very clean and modern. Staff polite and friendly
2024 年 1 月に 2 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Mark,Thank you for your positive review. We're pleased you had a wonderful stay with us and we hope to be your hotel of choice for your next visit to our city.With kind regards,

10/10 (非常に良い)

Onur

2024 年 1 月に 3 泊滞在

8/10 (良い)

carol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在

10/10 (非常に良い)

seyed arsalan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good hotel to stay very clean and also polite staff.
2024 年 1 月に 3 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Seyed Arsalan,Thank you for your positive review. We're pleased you had a wonderful stay with us and we hope to be your hotel of choice for your next visit to our city.With kind regards,

8/10 (良い)

Brent、pasadena

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Jared

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
In a great location, really clean and a great place to stay. The gym was really nice with a sauna.
2024 年 1 月に 3 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Jared,Thank you for your positive review. We're pleased you had a wonderful stay with us and we hope to be your hotel of choice for your next visit to our city.With kind regards,

8/10 (良い)

Patrick

カップルで旅行
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Poppy

2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Neil

2024 年 1 月に 4 泊滞在

10/10 (非常に良い)

Esteban、Syracuse

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel is centrally located, 10 min walk from Amsterdam Central Station. If you book any tours, like free tours, they al start from here. Hotel is five minute walk to the canal tours. Shopping and good places to eat around the area. Property is clean, staff is great.
2024 年 1 月に 6 泊滞在
Sophie - Guest Relationsからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Esteban,Thank you for your positive review. We're pleased you had a wonderful stay with us and we hope to be your hotel of choice for your next visit to our city.With kind regards,

6/10 (普通)

Lee

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall my stay was ok but the room was cold and turning the thermostat to maximum made very little difference as the system kept switching off. Even though I mentioned this twice to the front desk staff it was never sorted out. When you pay a lot of money for a hotel room you expect it to be warm enough

10/10 (非常に良い)

Nikki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在

8/10 (良い)

Guta

2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Iryna

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在