「Unfortunately, the check-in at this hotel was one of the worst I’ve experienced. Firstly, they do not accept American Express, which was inconvenient and not clearly stated in advance. The receptionist then struggled to process my alternative card, insisting it didn’t work. I politely asked her to try again and of course, the card worked perfectly the third time, confirming it was a user error on her part.
What made the situation worse was her lack of apology or acknowledgment of the mistake....
「The place is an ancient inn in a wonderful spot of the countryside. Perfect for trips along Hadrian's wall or nice walks in the fields. No restaurants in the area except the inn's one, where it's possibile to eat until 8.30 pm. Excellent beer until late.
The toilet area is really tiny, but the rooms are lovely.」
「Its a beautiful place to stay, we were at a family wedding absolutely perfect, gardens were gorgous sun was shining...
Rooms are very unique beautiful, breakfast was lovely, staff so helpful...great place to stay !!!」
「Property was clean ,very good breakfast selection room was lovely, easy access to locations visited .staff were very friendly.,water pressure in shower was a little low but on the whole a very pleasant stay.」
「Lovely setting and convenient for what I wanted to do. Information on Expedia website could have been fuller regarding meal options.
Wildflower planying around property particularly impressive.」
「Had a really great 2 night stay. Room was lovely, so comfortable. It was a great period style - but still provided for today’s needs - great wi-if, large shower, plenty of sockets. Ellen looked after us really well and couldn’t do enough for us. As for the breakfast - superb! Great choices and didn’t need lunch! 」
「Owners were very friendly and accommodating. The bed was comfortable, the bathroom was clean and spacious, and breakfast was delicious… Highly Recommend! 」
「Really nice stay and Mark was very friendly and helpful. He suggested places to go and breakfast provided was very tasty and to exact requirements.
I would highly recommend as it is near the castle and other places to visit such as the beach and museum.
We had a great stay and will definitely visit again.」
「Very luxurious and comfortable the only problem we had was the kingsize bed was 2 singles put together ànd the mattress topper did not stop thre being a distinct line down the center which was sometimes a bit uncomfortable. The breakfast gave a great choice amd was vert tasty. The pool was good but closed early 6pm itvwould hzbe been nice to enjoy the facilities
」
「This was a rabbit warren of a hotel, with rooms of all shapes and sizes scattered throughout the site. We were initially given a very dark room, which was a strange shape, and a yapping dog next door; we were given a much better room when we complained.
There was a problem with the wifi connection throughout our stay, and as the mobile phone signal was poor, we had to leave the hotel to get an internet connection.
There was insufficient car parking on site and so we had to pay £10.80 per day at...
「Net overgenomen door nieuwe eigenaars. Er waren wat logistieke issues, maar alles is uitstekend opeglost. Sommige kamers boven de 3 eeuwen oude pub, sommige kamers aangrenzend. Lekker ontbijt.
」
