Already shared in the check in and dining review. First time I’ve ever been told that I am 15’ early for my dinner reservation and therefore can’t have a menu.
Also the communication between hotel and spa reception is hopeless.
Overall we felt like an inconvenience to staff.
Hotel facility was very good standard but I won’t stay again.
Chris
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Christine
2024 年 3 月 3 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Christine
2024 年 3 月に 1 泊滞在
6/10 (普通)
Gandhar
出張
2024 年 2 月 7 日
良かった点 : 客室の快適度
OK only if deal
It was good for the price paid but would not like the service offered at full price.
Gandhar
2024 年 2 月に 1 泊滞在
8/10 (良い)
David
出張
2024 年 1 月 31 日
良かった点 : スタッフとサービス、客室の快適度
Jan 2024 stay
The hotel is tired and needs some updates. However the positive are the staff, nothing is too much trouble
David
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Vejay
2024 年 1 月 25 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Kate and Sharon were great.
Vejay
2024 年 1 月に 2 泊滞在
8/10 (良い)
Oliver
2024 年 1 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A lovely stay that could have been perfect
We had an amazing stay. The staff were fantastic , and the hotel is beautiful, surrounded by stunning grounds. We slept like a log every night , and the bed was so comfortable . Breakfast was amazing too , one of the best hotel breakfasts ive ever had. Unfortunately the corridors and rooms are a bit tired around the edges and needing a little tlc , the carpets are getting a bit threadbare and the corrodors smell a bit stale
Oliver
2024 年 1 月に 2 泊滞在
10/10 (非常に良い)
Paul
カップルで旅行
2024 年 1 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would highly recommend, lovely place will definitely be returning
Paul
2024 年 1 月に 1 泊滞在
8/10 (良い)
Marie
家族旅行
2024 年 1 月 13 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Unprofessional
Stay was amazing. On initial arrival reception was manned by a new member of staff who was very helpful. The older member of staff was very demeening to the new member on over three issues which i thought very unprofessional and impolite.
Marie
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Stephanie
家族旅行
2023 年 12 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stephanie
2023 年 12 月に 1 泊滞在
8/10 (良い)
Marisa
カップルで旅行
2023 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The leisure facilities are well maintained and work very well. The grounds are also very well maintained and extensive, ideal when your dog loves running. The pub menu is limited in choice (usual burgers and other pub fare that we don’t eat), plus and their food is expensive, hence we went somewhere else. The restaurant food was very good quality and reasonably priced, apart from the cheese platter. There is, however, little choice when it comes to vegetables.