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"It was near the train station. The rooms were very spacious and the staff was terrific."

"Very nice and comfy. The staff is really sweet and talk in english."

"Well situated in a popular area"

"Our stay at the Shibuya Excel Hotel Tokyo was excellent from start to finish. The staff were welcoming, polite, and very helpful—they even refrigerated my medicine and ice packs for our return trip, which I really appreciated. They also delivered extra pillows to our room quickly with a smile. The room was spotless with a perfect view right over Shibuya Crossing—an unforgettable sight at such a reasonable price. The size of the room (and the bed!) was just right for two adults, and we were very comfortable. The private bath was clean, stocked with earth-friendly products, and featured a bidet toilet. The water pressure in the shower was incredible—it could do it all, anything from watering a houseplant to power-washing a driveway, at whatever temperature you like, all at the turn of a knob. Towels were thick and absorbent, and thoughtful touches included a full-length mirror, two comfy chairs with a coffee table, a desk, small TV, and a fridge with a built-in thermometer—perfect for anyone who needs to monitor medicine storage. Blackout curtains ensured a great night’s sleep, and the hotel itself is beautiful, with a nice restaurant and café inside. Right outside, there’s a great food market and a French pastry shop, and of course you’re right in the middle of everything Shibuya has to offer. There was even a free interactive ghost story attraction nearby—but I was too much of a scaredy cat to try it since one of the features was spooky sounds coming from all directions!"

"Close to many dinning and shopping options."

"I liked staying here and will stay here if I get an opportunity."

"The Ikebukuro train station is right across from the hotel within the Lumine mall. Very easy access, including restaurants and convenience stores within the hotel and in the surrounding neighborhood. What I like most is that you can take the Airport Limousine Bus from Narita Airport, and it stops right in front of the hotel lobby!"

"It was easy to check in and conveniently located. Clean, quiet and comfy. "

"It was very nice staff was friendly and very helpful "