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"Excellent service."

"The property itself was wonderful. We stayed in one of the superior rooms with its own private hot spring bath. The staff were wonderful as well and everything about the hotel was great. What we found though is there really isn’t much to do around the area and not many restaurants that aren’t at the mall. So if you stay here, plan your day to just hang out at the hotel and eat at the hotel. There is a lot to do from the planetarium to renting bikes, to playing tennis and chilling in the baths."

"Private onsen on the balcony with the lake view has been a wonderful experience"

"Staff were incredibly helpful and friendly. Excellent value for money"

"Private onsen on the balcony was amazing."

"If you've stayed in one Tokoyo Inn, you've pretty much stayed in them all. This one hasn't seen some of the upgrades that busier locations have, but it's very clean and practically inside the train station."

"I only stayed for one night - I was heading to the second round of the D1GP in Okuibuki the next day. The staff were polite, and handed me the tickets I had forwarded to meet me three. Thank you. "

"Overall it is really an excellent hotel. Many of the rooms should be updated, but still they are adequate and spacious. The breakfast area can be busy, but there is a large adjacent room with plenty of space. The hotel staff were great. The onsen has a spacious indoor bath and plenty of washing areas. The outdoor bath is very pleasant, just be careful walking on the stone surfaces. The staff takes good care of the onsen and sauna. The location is good. You can walk to Nagahama JR station and the old town area is just beyond. The lake and the large beautiful next door park and castle is good for walking. There are not many restaurants open at night in central Nagahama, but you can probably find something."

"Loved the area around it. No elevator, so please know this before booking"